Private Shuttle: Cancun Airport to Playa del Carmen

Experience premium, stress-free airport shuttle service to Playa del Carmen. Save time and money with our reliable, private van transportation. Book now for a seamless journey.

Duration: 1 hour
Cancellation: 24 hours
Highlights

Your private transfer service starts with a pickup at your specified time from either Cancun airport or your Playa del Carmen hotel. The driver will meet you at the designated meeting point inside the arrival terminal or in your hotel lobby, assist with your luggage, and ensure you are comfortably settled in your private air-conditioned vehicle.
Once you…

What's Included
  • Private transportation
  • Pickup and drop-off from designated meeting points
  • In-vehicle air conditioning
  • All fees and/or taxes
  • Hotel/port pickup and drop-off
What's Not Included
  • Transfer to other areas has an extra cost
  • Food and drinks, unless specified
  • Transfer to hotels outside Playa del Carmen (It has an extra cost)
  • Baby seat subject to availability with additional cost
Additional Information

Your private transfer service starts with a pickup at your specified time from either Cancun airport or your Playa del Carmen hotel. The driver will meet you at the designated meeting point inside the arrival terminal or in your hotel lobby, assist with your luggage, and ensure you are comfortably settled in your private air-conditioned vehicle.
Once you…

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.3
(63 Ratings)
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1 star
Jeremy_c
Apr 21, 2025
Van sufficient to... - Van sufficient to transport all of our bags and the four of us showed up a few minutes early (aka on time) to transport us to the airport after our second lovely stay in Playa del Carmen. Good service and good driving.
Review provided by Viator
Sallycy487xr
Mar 16, 2025
Shuttle service from Cancun Airport - The experience was excellent with great staff. Communication was great through WhatsApp. There was a hiccup that could have been very frustrating which really should drop my rating of the company. But I believe that the fix was quite satisfactory, that’s it’s not a usual thing and would not hesitate to use this personal and individualized service again.
Review provided by Tripadvisor
Max_h
Mar 9, 2025
Highly suggested - Great experience, easy to find them, very friendly and a phone was left behind that they dropped back off
Review provided by Viator
Oregonphototraveler
Mar 7, 2025
A few communication glitches but a safe, cool, quiet trip - Sometimes the communication ahead of our trip was a little confusing-the main #given was for the local company and we couldn’t always get through. We’d then speak with Viator when we couldn’t connect locally. But it all worked out. We had to purchase our own water. From the airport going to Playa del Carmen we stopped at a gas station, to get a couple of bottles. On our return, leaving PDC we got water before getting into the van. A complimentary bottle would’ve been a nice touch. We were met at the Cancun airport and after a bit of a wait, connected with our driver. Arrived at PDC and lugged our luggage over bricks and cobblestones to the ferry. No way around that, you can’t drive up to the ferry dock but have to walk through an outdoor mall. We were anxious about where to meet our driver on our return to Cancun from the ferry. It took some calls and texts but finally got directions on where to meet him. Seems like this might have been more clear up front. At any rate, the van was comfortable, cool and quiet and got us to our destinations safely.
Review provided by Tripadvisor
Miguel_c
Feb 16, 2025
Great Experience - Friendly drivers, on time service, and very flexible when need be If you are looking for a personal transfer, Caribbean Transfers should be your first choice!
Review provided by Viator
Anju_d
Feb 20, 2025
Had to wait a bit - The drive itself was fine. However I did have to wait a bit for the car service at Cancun airport and couldnt find the representative from this company at first. Someone from another company asked me if i needed a transfer and when i said I had the transfer already booked, he pointed out the representative from Caribbean transfers was standing near there but I hadnt seen him and he didnt try to find me.
Review provided by Viator
Tracysk7666dt
Apr 8, 2025
Was just OKAY - It worked out, but wasn't smooth. We were in a txt with someone other than the driver. It took about 30 mins to find the driver. All the other companies were meeting patrons as they walked out. He was parked in a line of vans. We stayed in an AirBnB and had google maps directions but the driver didn't want to follow them. Took him stopping and asking to find the place. He did and all was fine. Then I swear I booked round trip but go a txt a day or two into the vacation asking if we wanted to book transport back. So what I thought was a value really wasn't. Found a different vendor to take us back for half the price and far better service. The company tried to work out the kinks so it wasn't for lack of effort, but wasn't great either.
Review provided by Tripadvisor
Marli_d
Mar 5, 2025
Good ride - The drivers were very nice. We booked 2 vans but one of the van had no air conditioning. It was unbearable. So make sure when you get the van, check to see if the AC is working
Review provided by Viator
Wgallahad
Feb 15, 2025
Prepare you wait - Had to wait one hour for our shuttle and had to share with another group because everyone was waiting for so long, extending our commute from airport extra 20 minutes. Additionally couldn't find the operator upon arrival. The operator is responsive to messages, but they said the reason for delay was traffic when it was clearly lack of drivers.
Review provided by Tripadvisor
Kimberley_k
Feb 12, 2025
Do not recommend - Made us wait 2 hours before picking us up. There was a lot of miscommunication. They could find our car and had us standing around with no updates for 2 hours.
Review provided by Viator
From $12
up to 8 guests
1 - Adult
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).