Private Shuttle: Cancun Airport to Playa del Carmen

Experience premium, stress-free airport shuttle service to Playa del Carmen. Save time and money with our reliable, private van transportation. Book now for a seamless journey.

Duration: 1 hour
Cancellation: 24 hours
Highlights

Your private transfer service starts with a pickup at your specified time from either Cancun airport or your Playa del Carmen hotel. The driver will meet you at the designated meeting point inside the arrival terminal or in your hotel lobby, assist with your luggage, and ensure you are comfortably settled in your private air-conditioned vehicle.
Once you…

What's Included
  • Private transportation
  • Pickup and drop-off from designated meeting points
  • All Fees and Taxes
  • In-vehicle air conditioning
  • Hotel/port pickup and drop-off
What's Not Included
  • Transfer to other areas has an extra cost
  • Food and drinks, unless specified
  • Transfer to hotels outside Playa del Carmen (It has an extra cost)
  • Baby seat subject to availability with additional cost
Additional Information

Your private transfer service starts with a pickup at your specified time from either Cancun airport or your Playa del Carmen hotel. The driver will meet you at the designated meeting point inside the arrival terminal or in your hotel lobby, assist with your luggage, and ensure you are comfortably settled in your private air-conditioned vehicle.
Once you…

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.2
(72 Ratings)
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Alexbv7176ve
Jun 27, 2025
Amazing, Eder is the best! - Amazing! Eder is the best driver in Mexico! Will definitely return next time we are visiting. Hope we get to have him on the return journey!
Review provided by Tripadvisor
Peter
Jun 25, 2025
Great car service experiences, easy to use and easy to schedule - Eder Vieyra was awesome, friendly, on time, very considerate of our family and kids needs. The ride was smooth and he showed great skill on the road in avoiding all the chaos around. Would highly recommend using him and the company’s services again. Smooth transaction, easy to setup the car ahead of time.
Review provided by Tripadvisor
Rodneypm9470ef
Jun 24, 2025
Eder Vieyra 10 out of 10 - Our driver Eder Vieyra was an outstanding person gave us tips for our next visit. Like the title says Eder Vieyra 10 out of 10!
Review provided by Tripadvisor
410bayleem
Jun 24, 2025
Friends wedding trip - Excellent service!! Eder Vieyra was our driver. Helped load our luggage and held a great conversation. Would recommend him to be your driver.
Review provided by Tripadvisor
Robin
Jun 22, 2025
Really good experience - Our experience was really smooth. The person that greeted us was on time and the driver was on time as well. It was a smooth ride into our resort. I’ll definitely be booking with them again. Thank you so much.🥰
Review provided by Tripadvisor
Andreadenise_g
May 10, 2025
All the employees were... - All the employees were great from the person who met us outside of the airport to the driver. The driver even stopped on the way to our hotel because I had to use the bathroom. Thank you so much can’t wait for the pickup
Review provided by Viator
Ritz_b
May 22, 2025
The airport service took... - The airport service took so long and I had to explain myself numerous times that I reserved 2 stops. They insisted that it was not on the reservation and asked me to pay additional $15. The 2nd stop was literally 3 blocks from the first stop. To pay $112 for a one way trip is something I did not expect. Secondly, our driver stopped for 15 minutes and went into a shop/restaurant and she said "one minute" but was gone for 12-15 minutes possibly to eat lunch? So to charge me extra $15 and have the driver stop 1/4 of the way to do her personal business is just ridiculous.
Review provided by Viator
Alencina
Jun 21, 2025
HORRIBLE SITUATION, DO NOT FALL INTO THE TRAP, HIRE ANOTHER COMPANY - Do not buy from them, it is a horrible service. We arrived with service reservation paying service without waiting at 22:15hs. We had 90 minutes with that in 20 minutes the vehicle arrived with 2 small daughters, we warned that better cancel after 90 minutes of waiting (almost twelve o'clock at night, after 20 hours of travel) and little confidence that they were really going to meet the deadlines that had NOT been fulfilling so far. Once the service was cancelled, they do not want to refund the money because they say that the service was NOT refused. It's a joke, as if time is not important in the service. PLEASE DO NOT FALL FOR THIS TRAP, DO NOT CONTRACT THIS SERVICE, YOU WILL WASTE TIME, MONEY AND ENERGY on a company that does not care about their customer. I attach evidence of the chat, with schedules, unpresentable. We ended up hiring a service in a hurry for 130usd, in the end, it is more expensive than hiring something reliable. --ESPAÑOL: No le compren, es un servicio horrible. Llegamos con reserva de servicio pagando servicio sin espera a las 22:15hs. Nos tuvieron 90 minutos con que en 20 minutos llegaba el vehículo con 2 hijas pequeñas, avisamos que mejor cancelaran luego de 90 minutos de espera (casi las doce de la noche, luego de 20 horas de viaje) y poca confianza en que realmente fueran a cumplir los plazos que NO venian cumpliendo hasta el momento. Cancelado el servicio, no quieren devolver el dinero porque dicen que el servicio NO se negó. Es un chiste, como si el tiempo no fuera importante en el servicio. POR FAVOR, NO CAIGAN EN ESTA TRAMPA, NO CONTRATEN ESTE SERVICIO, PERDERÁN TIEMPO, DINERO Y ENERGÍAS en una empresa que no le importa su cliente. Adjunto evidencia del chat, con los horarios, impresentables. Terminamos contratando un servicio apurados por 130usd, al final, sale mas caro que contratar algo confiable.
Review provided by Tripadvisor
Jet12093985302
Jun 9, 2025
CARRIBBEAN TRANSFER BEWARE - Vacationed in Playa del Carmen for 2 weeks. Upon arrival at Cancun Airport, finding the CT "representative" was a challenging task. We waited for almost two hours for our ride, and it never arrived. Decided to take a cab from the airport to our Riviera Maya Hotel. BAD LUCK or BAD SERVICE.
Review provided by Tripadvisor
B1390frcarmenc
May 26, 2025
VERY BAD SERVICE /SCAMMERS - terrible, reservé un viaje de ida y vuelta y nos avisaron solo 15 minutos antes de la fecha prevista que nadie podría llegar a la hora estabilida, con el riesgo de perder el vuelo, avisandonos con un simple correo electrónico sin dar posibles soluciones, desaconsejo encarecidamente a cualquiera que utilice este servicio, no confíen en ellos, te quitan el dinero y luego te cancelan a última hora dejando de responder los correos electrónicos. terrible, booked a rond trip and we were notified only 15 minutes before the scheduled date that no one could arrive at the scheduled time, risking to lose the flight, they informed only with a simple email without giving possible solutions, I strongly advise anyone against using this service, do not trust them, they take your money and then cancel you at the last minute by stopping responding to emails.
Review provided by Tripadvisor
From $12
up to 8 guests
1 - Adult
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).