Puerto Vallarta Airport-Hotel Shuttle Transportation: Excellent Service with Gray Line Vallarta

Experience excellent service, comfort, and quick transportation with Gray Line Vallarta’s airport-hotel shuttle. Our late model vehicles and certified drivers ensure a safe and enjoyable journey in Puerto Vallarta.

Duration:
Cancellation: 24 hours
Highlights

Reserve your one-way transfer between the airport and your hotel in the Puerto Vallarta area for a hassle-free start and finish to your vacation! Upon arrival in Puerto Vallarta, bypass the stress and confusion of navigating a new city after a long flight. Instead, unwind as your professional driver transports you comfortably to your hotel. Experience…

What's Included
  • Meet and greet at the airport
  • Driver/guide
  • One-way shared transfer
  • Local taxes
What's Not Included
  • Food and drinks, unless specified
  • Gratuities
Additional Information

At Gray Line Vallarta, we prioritize your comfort and pride ourselves on being the top choice for excellent service, comfort, friendly personnel, and speedy service. Your journey into the best of Puerto Vallarta begins as soon as you arrive at the airport, with our premium transportation services.
All our vehicles are modern, equipped with air…

Location
Gray Line Puerto Vallarta
Condominio Marina Sol L-5, Marina Vallarta,
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
3.5
(203 Ratings)
5 stars
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1 star
Linda_e
Mar 8, 2026
Satisfied customers - Prompt pickup in a clean air conditioned car. Member met us out terminal & got us settled. Helped with the luggage
Review provided by Viator
Shumel_a
Feb 17, 2026
Fast, reliable, well... - Fast, reliable, well priced. Easy to find at airport. Driver helped load and unload the luggage . Great overall service
Review provided by Viator
Ronaldnx4671hl
Mar 23, 2026
FAKE NEWS -CNN, ABC, CBS MSNBC Should drop dead!!!!!!!! - Good, Fake news presented was BS
Review provided by Tripadvisor
Alicia_d
Mar 10, 2026
Very rude Gray Line employees - Booked on Viator, confirmed with a representative my trip details from the airport to my hotel and when I arrived to the shuttle area I was told I had to pay $8 extra because they confirmed the wrong hotel zone and the blame was all on Viator “not them” , The man assisting me was very rude outside of the airport, told me to either pay the $8 or we don’t go on the shuttle. I was traveling with a party of 8. My 4 children and my in laws. I felt it was a bit ridiculous to charge me only $8 to go to the correct zone, but we ended up paying it since I did have small children very tired and ready to be at our final destination to rest. I won’t be using Gray Line or Viator again to book a shuttle service.
Review provided by Viator
Ilovemywine333
Feb 26, 2026
Be careful who you book with - it all feels like a scam - First of all, I could not find our ride in all the chaos, and we got shuffled around to another driver. I think all these rides are connected because our names were on a list with many others, so I took the ride thinking that it was legit. The airport is mass chaos, but between all the people trying to sell us timeshares, we were very careful in trying to find our ride - never did see a "Gray Line" vehicle.
Review provided by Tripadvisor
Frank_s
Mar 12, 2026
Horrible experience - Could not find where to get Viator pickup at airport. We asked everyone where to find Viator. Finally someone helped us and only by using the phone number to find out it was listed under Gray line Additionally , we had to pay an extra $10 according to them. Then we find out for the price that we paid that it was not a personal ride that we had to share with a group. And waited 20 minutes for the pick up. It was horrible.
Review provided by Viator
Josephine_s
Feb 25, 2026
No response during lock down - Guide was unresponsive during shelter in place intentionally leaving us unable to plan to obtain refund.
Review provided by Viator
Erin_m
Feb 24, 2026
Awful - Due to the circumstances taking place in PV we were unable to travel but this company refuses to refund me my money. 0/10 recommend. Horrible customer service when I reached out for a refund.
Review provided by Viator
Sadie_a
Feb 20, 2026
Bait and switch - wanted us to pay almost double at the airport after we already paid and had confirmation - When we arrived at the airport, the shuttle company did not have our reservation, I showed them our confirmation and they said they didn’t have it on their schedule and that they would need to charge us $86 more than we already paid which was over $100 already. What a scam. We ended up waiting and waiting and they were trying to get us to pay more saying the drive was over an hour. We had to walk away since we couldn’t get them to even commit to how long it would take to get the shuttle that we already reserved and paid for. The Uber we took was $45 total for the 30 minute ride. Total scam.
Review provided by Viator
Bruce_b
Feb 18, 2026
BEWARE: If they switch vehicles on you, no refund - Booked a large van for our group. Our flight was delayed so they took an Uber. Viator/Grey Line put us in a Toyota Camary. When we requested a partial refund for the smaller vehicle they refused.
Review provided by Viator
From $17
up to 15 guests
1 - Adult
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).