Apr 8, 2025
Don’t miss this experience - Casta cat tours provided a great experience. Beautiful beach, calm water. Great customer service. Good food and lots of activities to enjoy, lounge chairs included. Drinks flowed from the ride over, while on the beach and the sun set ride back, highly recommended for a stress free day at the beach.
Review provided by Tripadvisor
Mar 27, 2025
Full Day of Fun - The guides are fantastic and bring around food and drink regularly. We saw lots of fish while snorkeling and the staff were attentive and safety aware. The lunch was fantastic with live music. The beach has white sand and the water is blue. They had lots of lounge chairs with umbrellas. The staff checked on everyone regularly to see if they wanted or needed anything. The boat itself had a DJ and a cool pool for us to dance in. We dance all the way there and back.
Review provided by Viator
Feb 8, 2025
Loved this tour! It is a... - Loved this tour! It is a long day but well worth it! All of the crew were amazing. They took their time to help anyone who needed assistance. The food, snacks, entertainment, and activities available (snorkeling. Banana Boat) were outstanding. Definitely recommend!
Review provided by Viator
Jan 1, 2025
The staff was friendly.... - The staff was friendly. They worked hard to make sure that everyone had a good time. Lunch was delicious!
Review provided by Viator
Dec 4, 2024
Great - Timely service, friendly staff, and good food. The snorkeling was a bit crowded with other tours around the same rock, but no complaints here. You will love this.
Review provided by Viator
Feb 10, 2025
A Great Day Trip - It was a beautiful slow ride there and back. The food was just ok. The service was wonderful. A beautiful Island and the music and banana boat was fun.
Review provided by Viator
Jan 2, 2025
Tropical paradise - My only complaint is the tour guide forgot to give us food and drink tickets which added a layer of stress to our experience. We were still able to get some food but missed out of the free drinks. Which I don't understand because he remembered us but said we still couldn't get any. I guess he thought we were trying to get extra tickets. Other than that, it was a great experience and a beautiful beach. The boat trip is long though. It was about a 14 hour excursion because the boat goes very slow and it takes about 2 hours to get to the island. But the boat ride was fun and the crew was very nice.
Review provided by Viator
Mar 13, 2025
This trip DOES NOT depart... - This trip DOES NOT depart from Jaco. They will pick you up but it departs from puntaneras which is 1.5 hours north of Jaco. And make sure you notify them and communicate clearly about the pick up. By chance I caught it the day before and was able to coordinate properly. The boat ride was 2 hours each way and there were other tour boats that were much quicker. So from a 12 hour day we spent almost 7 driving and boating to the island. There are ones that actually depart from Jaco/herradura. And the boat is faster (30-45 min). On the positive side, food was delicious, crew was great, there was a little pool in the boat for hanging out, we were there about an hour longer than some of the other groups and their snorkel area was nice. All in all it wasnt a bad trip but I felt bamboozled by all the driving and 2 hour boat ride (each way). This is my second visit to the island. Different operator.
Review provided by Viator
Dec 3, 2024
Bad experience with the driver Alberto Vasquez of the turtle beach tour. - Sin Palabras, Alberto Vasquez es
The name of the driver who picked us up at the
Tomorrow to take us to a meeting point with the bus that would take us to the port to take the catamaran to Isla
Tortuga. Alberto Vazquez, a tough, spoiled, lousy driver. We thought we'd have an accident because of the way this guy drives. I was in such a hurry that when we arrived at one of the hotels to pick up one of the tourists, the man did not expect her. He was desperate to leave, even though the hotel porter told him that the tourist had returned to her room to bring her passport and would not be long. It was not Pure Life for this person, as well as for us. And the worst part was that the person had paid for the tour that is not cheap $170 dollars. He didn't mind when we asked him to wait for her. It's not just what happened. Costa Rica is not a cheap country and many people make an effort to travel on many occasions.
Review provided by Tripadvisor
Nov 10, 2024
Horrible - Called the day before to check on weather cancellation. No answer to the text or the phone calls. Got ahold of them the morning of and the person on the phone said everything was fine to go. We even showed her the forecast for the island. She did not care. SO we went. When we set sail on the boat they announced that we could not snorkel due to the weather but they gave us beer tickets. The six bear tickets we got did not even come close from the epic waste of time. Could not snorkle. Could not go into the water. I understand weather issues but when we called they should have told the truth. it was the worst customer service by the operator. she is a liar. Rained anbout 70% of the time and there was about 10 foot swells. We all had to sit inside for the boat ride. WOULD NOT RECOMMEND
Review provided by Viator
