Jul 30, 2025
      
      
        Pleasant experience - I misunderstood this activity but got to have an adventure on its own. I do think it’s better to sit outside than inside as the AC and the motion on the boat does not go well. There are plastic bags behind the sit should you need to (out through the mouth). Overall it was a pleasant experience going, coming back not so much but this was dude to inconsiderate young boys.
      
      
        Review provided by Tripadvisor
      
     
      
      
      
        Jul 21, 2025
      
      
        Take a cruise if you’re cool - The shuttle pick up service for the price is honestly a great deal. I got picked up from my hotel and dropped off to my hotel all for under the price of C$25 each person. Not only was the staff amazing but they also provided lots of water and at the end of the experience on the cruise back they provided free watermelon.
      
      
        Review provided by Viator
      
     
      
      
      
        Jan 31, 2025
      
      
        Great! - Comfortable and smooth crossing to Phi Phi with a little sightseeing round island at end before docking. Toilets and water, tea and coffee with cookies are free and other refreshments available for purchase.
      
      
        Review provided by Viator
      
     
      
      
      
        Aug 30, 2025
      
      
        The pickup driver was a... - The pickup driver was a little late but other than that it was smooth. The ferry was nice. It had three levels, restrooms and an area to buy snacks. One thing I didn’t realize was how long the ride was… expect about 2hours. So if booking other tours, keep that in mind. 
      
      
        Review provided by Viator
      
     
      
      
      
        Mar 2, 2025
      
      
        A really large boat, clean and safe - The service was very sufficient to get us to Ko Phi Phi  Don from Phuket. I am sure this option is VERY safe.  I did not realize it was going to be such a large boat, and it was very full. I did not shop too much to understand  if it was a good price versus other options. I can say nothing bad about the service it was more than adequate. However, when I make the trip the next time, I will probably look for an option with fewer people and a smaller boat.
      
      
        Review provided by Tripadvisor
      
     
      
      
      
        Feb 3, 2025
      
      
        Ferry from Phuket to Phi Phi island - Pros : The experience was better than expected. The ride was smooth. Cons: the driver was late picking us up from our hotel. My biggest problem was it not being a round trip transfer. Why one way ???  Having to find our own transportation back to the hotel was rough. We used bolt. We had to walk a long way outside of the pier area to meet the driver. The ride was scary and we had an issue with the payment process. It would have been so much easier for this to be taken care of with a round trip transfer.
      
      
        Review provided by Tripadvisor
      
     
      
      
      
        Feb 5, 2025
      
      
        Phi Phi Cruise Ferry - The Ferry was clean and comfortable but the delay in leaving was unbearable, just sitting in the cabin for an hour before leaving was for me not acceptable.
      
      
        Review provided by Tripadvisor
      
     
      
      
      
        May 2, 2025
      
      
        No Pickup Transfer was provided. - We were not provided the pick up transfer as promised. We provided our hotel information which was in the area aloud for a pick up. We were told by email that we needed to meet at the dock with no mention of the pick up transfer we paid for. We had to pay for a taxi to get to the designated dock.
      
      
        Review provided by Tripadvisor
      
     
      
      
      
        Sep 26, 2025
      
      
        Don't fall for this again please stay away from this travel scam, all the T&Cs in Agoda don't clearly list it as a one-way ticket 🎫 and only one trip to the pickup hotel. And the contact number is to confirm that no one can be found, call 📲 is a message this phone number is not in service and no refund - This is a fraud ring. My personal experience was very bad, as evidenced by the graphic, which can be found in my little red book. I booked this cruise to Phi Phi Island before I set out, thinking about having fun with my kids, and I read all the rules before booking. Inside and the confirmation was not written to make it clear that the afternoon boat was one way, but required a night's stay and no way back. The hotel was also picked up one way and not returned to the hotel. I was informed of these queries by staff upon arrival at the docks. And the staff say I'm not the first to be cheated, already a lot. I have also complained about going to agoda, intending to go to Thailand Tourism Board, Thai Embassy, Thai Consumer Bureau etc., also have all the certificates etc.
Don't be fooled again ⚠⚠⚠⚠⚠⚸ Please stay away from this tourist attraction, all the T&Cs in Agoda don't clearly list it as a one-way ticket 🎫 and only one trip to the pickup hotel. And the contact number is to confirm that no one can be found, calling 📲 is a message this phone number is not in service Meaning 👉This phone number is not in the service area, please also ask the hotel to help contact, etc., they all said the phone 📞 is invalid, and can't ask for a refund and complaints no door. Complaints can only be made to Agoda and the Tourism Board of Thailand by email 📩. But I do know that there is no way to complain about cattle playing. But please help. Don't believe in this company. When I arrived at the dock, the staff said it wasn't just me who had been cheated, it was a lot of people in the same situation, so I asked why you didn't complain. They said it had been made clear to their company that all rules and conditions had to be written, and they said yes, but I drove them to show that it was indeed no. And the dockers couldn't help us, because it was just selling boat 🚢🎫 tickets, and there were so many travel companies selling it that they couldn't catch the fraudsters. ⚠🏠���⚠🚨🚨#Stomp on the Pit #Misleading Consumers Very misleading. I also took screenshots of all the T&Cs that I could see, and all the pictures are visible on 👆. We were not on the cruise, nor were the refunds successful, very irresponsible and couldn't find anyone yo. It's totally out of touch.
      
      
        Review provided by Tripadvisor
      
     
      
      
      
        Sep 7, 2025
      
      
        Fraudsters - The worst tour of my life! I would call this travel agency fraudulent. They are not fulfilling their obligations. They bring tourists to the island and leave them to their fate. The worst thing is that requests for help are not answered, let alone refunded for services not provided. Take care of yourself from these scammers, and don't fall for their low-priced tricks.
      
      
        Review provided by Tripadvisor