Booking Confirmation
Upon completing the reservation, a confirmation will be sent with detailed instructions. At this point, flight information and drop-off location are necessary to effectively arrange your pickup.

Pre-Arrival Coordination
Transportation is organized according to your flight’s arrival time at Luis Muñoz Marín International Airport. The service includes flight monitoring to automatically adjust for any delays or early arrivals.

Final pickup instructions, including the precise meeting point, will be provided before your arrival.

Arrival at the Airport
After landing, proceed to the designated pickup area outside your terminal. If a meet-and-greet service is chosen, the driver will be inside the terminal holding a sign with your reservation name.

Please keep your phone accessible for any necessary coordination.

Driver Assignment and Boarding
Drivers are assigned based on group size and logistics. Vehicles may include vans or minibuses, depending on the number of passengers and luggage.

For larger groups, transportation may be arranged with multiple vehicles to ensure efficient loading and departure.

Transfer to Your Destination
Once your group is ready, you will be transported directly to your hotel or accommodation in the San Juan metro area. Travel time typically ranges from 15 to 30 minutes, depending on traffic conditions.

Drop-Off
You will be dropped off at your chosen location, such as Isla Verde, Condado, Old San Juan, or Miramar. The driver will ensure a smooth and safe arrival at your destination.

Points of Interest

• Paseo de la Princesa

• La Puerta de San Juan

• La Rogativa

• San Juan National Historic Site

• In-vehicle air conditioning
• Professional English-speaking driver

• Grocery stop (15–20 minutes) Quick stop after pickup for essentials before arriving at your hotel.
• Large group coordination (25+ passengers) coordination fee Cover dispatch and logistics planning.
• Accessible wheelchair ramp vehicle - additional boarding assistance (must be requested in advance).
• Child safety seats – $10 per seat Infant or booster seats available upon request.

Arrive in San Juan with a pre-arranged transportation service, ensuring everything is set before your flight touches down at Luis Muñoz Marín International Airport. This is not a last-minute arrangement—your arrival, vehicle allocation, and schedule are meticulously planned to provide a seamless and controlled experience from the moment you exit the airport.

Enjoy private and direct service without shared rides or unnecessary stops. The transportation is tailored for individuals, families, and large groups of over 100 passengers, utilizing coordinated dispatch and appropriately assigned vehicles.

Wheelchair-accessible vehicles with ramp access are available upon request, offering a more inclusive and comfortable arrival experience.

Flight tracking is included, allowing for automatic adjustments in case of delays. Drivers follow a structured system to ensure punctuality and efficiency.

This service is designed for travelers who prioritize reliability, accessibility, and well-organized logistics from arrival to drop-off.

For a full refund, cancel at least 24 hours before the scheduled departure time.