Mar 8, 2026
If you’re visiting Cozumel, - If you’re visiting Cozumel, this tour is definitely worth it. The crew created a really welcoming atmosphere and made sure everyone had a great time. Snorkeling was a highlight with plenty of marine life, and El Cielo was simply stunning. The open bar, music, and views on the sail back made the whole day feel special. We’d absolutely do it again.
Review provided by Tripadvisor
Feb 21, 2026
Beautiful snorkeling - Very good service and beautiful snorkeling so much fun! Camera man was amazing as well. Would go again!
Review provided by Viator
Dec 3, 2025
Very enjoyable, good guides, food, drinks. Don't have anything to complain about - I found it to be a good bang for the buck, good guides, food, drink. I has an expeeisn I couldn't find fault in, I would recommend
Review provided by Tripadvisor
Apr 7, 2026
Not what it sees but still ok if you like snorkeling - So i am writing this review for people like me who truly read reviews. I was excited to snorkel and see all the beautiful waters of Cozumel. First, they definitely overbook the boat. Secondly, the boat is not “luxurious” whatsoever. They mention open bar, but what they don’t tell you is 3/4th of the time “they’re not allowed to serve you”. We did not get an “open bar” until our last stop. Also the itinerary is a bit dishonest. We did not stay more than 20/25 minutes at each location. Also, the itinerary says the last stop is Playa Cielo, which is beach. When i did a catamaran tour in DR, the boat anchored and allowed us to get on the actual beach for 90 minutes. At playa cielo, the boat anchored far away from the shore, and although the most beautiful stop, it also was the shortest. We only were there about 15 minutes. They also have you get off and snorkel, and the boat disappeared. They do not allow you to get back on the boat until “the time is up”. There was an elderly gentleman who mentioned he was tired and wanted to get back on the boat, and they specifically told him no they would not bring the boat back for just one & that he had to stay in the water the whole duration. This was scary because what if something happened to us and we are so far from the boat? Another thing is they never stop yelling at you. You’re trying to snorkel and enjoy the few minutes you have and the whole time the guides are yelling at you to stay close, come here, come there, and do allow you to relax and enjoy yourself. Also, make sure to eat a good breakfast before you go, because they give you 2 baby scoops of ceviche on plastic toddler size plates with the tiniest hot dog you ever seen. Do not expect a lavish open bar or buffet style lunch on a fancy catamaran with bougie vibes. This is not that. I give it 3 stars bc the water was beautiful, we saw turtles, manta rays, starfish and got to experience amazing waters. But i would not have gone on this if i knew we weren’t actually going to anchor and get on the beach for a 90 minute stay like it says.
Review provided by Tripadvisor
Feb 19, 2026
Misleading poor communication. Not worth the money. - The picture of the boat depicted is not even close to what was provided.There was no water slide nor was there a canopy. There was no mention of having to take a half hour cab to a beach bar (other sites stated there was, that is why I chose this tour)at which point we had to wait 20 min.for the taxi. At the beach bar we had to wait another half hour to get on the boat. The trip was supposed to start at 1:30 we didn’t get going until 2:30. When we arrived back at the beach bar we were not told the beach bar was closed and there were no washroom facilities. Everyone was expecting to use the bathroom and get out of our wet clothing at a minimum. Then we had to endure another half hour cab ride back to town. Very poor communication.
Review provided by Tripadvisor
Mar 5, 2026
Double price of what is told, and all informations only in Spanish. - 1) We had prepaid the tour, but upon arrival we were told to pay extra port taxes (we were not even in the port), which raised the tour price to the double.
2) The tour should be from 13.00 - 18.00, but it was more than 19.00 when we returned, which gave us concerns, as we had to get back to our cruise ship, before it left.
3) All info and instructions, safety briefings, were told only in Spanish, as the tour people did not speak English. We were left with no idea of what was going on, and felt quite unsecure.
Review provided by Tripadvisor
Feb 12, 2026
Not recommending - I would not recommend. The pictures of the boat shown was not the boat we had. It had no slide and the top seating area was not covered. The bathroom was out of commission after the first 30 minutes. We booked the 1:00pm and were told to meet at 12:30pm. We then had to get put into several different taxes and drive for 30 minutes. We were taken to a beach club where we had to spend 30 mins there. We weren’t on the boat leaving until 2:30pm. We didn’t get back to the beach club until 6:30pm and it was closed and we couldn’t use their bathrooms. We got back to the starting point at 7:30pm. The snorkeling was cool but it was mostly travel time. Only got to snorkel for about 30ish minutes of the 7 hours we were gone.
Review provided by Tripadvisor
Jan 24, 2026
Awful experience !! We were given no information on where to meet our boat or tour guide nothing at all we had called & - We called and could not get any information from trip advisor either so no information on where to meet our boat or guide from our ticket or trip advisor then we tried calling the name we saw on the ticket and no answer there either then we took a taxi to where the company name we saw and couldn’t find that so we went asking people around town that sell tours and were directed all over town until we finally found someone who said that they were operating a boat like ours same everything and said we were not in their system i showed them my ticket and they said it was their tour but we were not allowed to go even though I had tickets on my phone they said your not in our system so we can’t let you go we were left after all that time effort and expense with nothing we were tired frustrated and left with nothing not good !!!! I called trip advisor back and they said they would try to contact the tour company and I never heard anything more so I don’t even know if i will get a refund which is the least they could do after spending money on taxis and running all over town looking for my tour I will never ever ever do this again !!!!
Review provided by Tripadvisor
Jan 4, 2026
Nothing beautiful to see - Bad experience! The meeting point is in the middle of the street where we were frying in the sun for hours until everyone had checked in and paid the fees. Then we will take the van to Porto where we pick up a catamaran. There was no room for everyone. They spread benches down so everyone could accommodate themselves. There is no dive equipment for everyone, I went dive without snorkeling and it was a disaster. It is far away to the blessed “Reef” in the middle of the sea that actually has nothing to see, we stayed a while wandering scattered in the middle of the ocean made dumb, looking for a turtle and there we saw sand, sand, and some fish. Then we went back to the boat and went to another “Reef” to see the stars of the sea. And then we went back by boat and we went pro such of Cielito which was a fiasco. Just a place of cold, shallow water in the middle of nothing, full of boats and people all drinking. You were supposed to see arrayes, but they must have gone to another with so much muvuca and so much pussy. The return seemed like an eternity. Money thrown out!!! The sea in the hotel area was much more beautiful than anything I saw on this tour.
Review provided by Viator
Nov 17, 2025
What tour - No show from contact on the pier.
No clear indication of company
Got called, by name to check in now at captain tequila. 45 min late. No information. Sent on a 100 people ship with 3 stops. I booked max.35 people 4 stops.
Tour started 1 hour late. Much information in Spanish, very little in English.
Review provided by Tripadvisor