Feb 8, 2025
Ceviche and Stingrays! Muy Bueno! -
Great day of snorkeling. Our guide Carlos was great! Saw spotted rays. Skates, lobsters, puffer fish, and tons of fish and coral at Columbia reef. We saw starfish at El Cielo and enjoyed fabulous ceviche and chips in the company of friendly rays as they glided past as we ate! A great experience! Thank you!
Review provided by Tripadvisor
Feb 18, 2023
Awesome snorkelling experience! - We had a great experience on this tour! Very well organized from start to finish with the multiple types of transportation we required from our resort in Puerto Morelos. Our tour guide Alejandro and the crew were kind and hospitable, Miguel took some amazing underwater photos and the price to purchase them all was a reasonable $30USD. Definitely worth it for the clarity alone! The food was tasty and more than enough.
Shoutout to a different tour guide, Rodrigo, who we ended up sitting beside on the ferry ride home, he shared a lot about the history of the island and photos. We appreciated it!
Of note: it was a very, very long day. Our travel agent at the resort gave the impression it was 6-7hrs total, but was approx. 11hrs roundtrip. We didn't realize the lengthy travel time involved between the shuttle, ferry and speedboat ride itself to snorkel –which was early afternoon before we got into the water. Bring a change of clothes for the wait time/shopping after the snorkel tour itself, until the next ferry arrives. If you’re not one for crowds, this experience is not for you as we were part of a large group leading up to and from the actual snorkelling tour.
Review provided by Tripadvisor
Dec 10, 2022
good care - Easy booking on the Internet Contact and quick response by whatsapp Clear and welcoming meeting place Amazing snorkeling outing with great, fun and Mood friendly entertainers Thank you!
Review provided by Tripadvisor
Jul 20, 2022
David and Cucurumbe are the BEST - This was the best! I am so glad we chose to take this excursion. David was our favorite tour guide that we have had in 4 chock full trips to Mexico. We also suspect he might be a literal merman given the way he jets down to the ocean floor to share the wildlife with you. The crew was gracious and went out of their way to make certain our whole family had a blast. Fatima (the paparazzi fish) took the best pics of our family and sold them to us for a steal. We had an epic day with this group. HIGHLY RECOMMEND!
Review provided by Tripadvisor
Jun 23, 2022
Tour with Claudio guide - Excellent from the beginning the tour Claudio guide very attentive at all times helped us a lot in the snorkeling my husband to my daughter and to me we could swim and watch the fish was very personalized the tour he was always very vigilant about us!
Review provided by Tripadvisor
May 20, 2023
Good although not what we signed up for - Great guides, however not glass bottom boat and only two not three snorkel options. Disappointed not what we paid for. Also, need to charge dock fee with reservation USD 20 went in a guys breast pocket...
Review provided by Viator
Feb 15, 2023
Gorgeous views, lots of travel time from Playa Carmen - We booked a tour through our Playacar hotel for snorkeling in Cozumel. Probably not their fault but this tour is much more sitting and waiting to get to the snorkel sites than really snorkeling. Tour guide Danny was very good and we got some really cool photos. We did see a sting ray, fish, starfish, sea turtle. Just wish there was more time to snorkel at different sites. If your focus is to get in a lot of snorkeling, try another approach. If you want to ride in a boat, see beautiful Caribbean views, visit retail stores, and snorkel and swim a little, this is a great tour. (Btw charge was $30 to get copies of the cool photos. It was nice having a tour photographer).
Review provided by Tripadvisor
Jul 28, 2022
Poorly Organised - We attended the "Cozumel El Cielo
Snorkel Tour".
The trip itself was ok, but the snorkel
guide didn't really guide or try and
find interesting things to see. We
merely were put in the water at
different spots. I also hadn't
appreciate that despite a 9:20 start we
didn't get in the water till 13:00.
However, that's potentially my
oversight.
My main complaint is that when we
returned to Playa del Carmen, we
were left waiting up to an hour for our
transfer back. If we were told there
would be a long wait we could have
looked round the shops, but none of
this was communicated. We were
subsequently standing by the road for
45 minutes to an hour. Some people
actually abandoned the tour transfer
and got taxis back because of the wait
and lack of organisation. This was
obviously very unpleasant and
considering the cost of the tour I
would have expected better. I found the tour
to be terrible value and badly
organised.
Review provided by Tripadvisor
Jul 22, 2023
Bad experience on Cozumel tour - Lousy experience! He did not recommend the tour at all, travel with my mom and had an accident jumping ship derived from the little attention they put as they let you down how you can into the water, there are 2 guides for 20 people the safety measures are terrible, the life jackets do not fit you and when jumping they rise and your head is underwater, once you reach the destination they only leave you 15 minutes and get back on the boat, you do not enjoy it because they are more worried about returning for the next tour, they must improve in many things, unfortunately do not check their score before, but on Google they only have 2 stars and most reviews are bad, definitely look for another option if they plan to visit Cozumel!
Review provided by Tripadvisor
Sep 23, 2022
Disappointing - I went on an excursion to Cozumel on September 7 with Cucurumbe Tours, they charged us a “marine tax” of $500 per person and they didn’t give me any receipt, they told me they would give it later but it didn’t happen. I asked in a tourist module and was told that there is no such tax, that what must be paid is a port tax to Cozumel that costs $90 pesos, they are brazen abusers.
Review provided by Tripadvisor