Kuala Lumpur International Airport: Relax in Plaza Premium Lounge with Modern Facilities
3.3
589 Ratings
Kuala Lumpur

Relax and refresh in the Plaza Premium Lounge at Kuala Lumpur International Airport. Enjoy modern facilities, high-speed internet, food and beverages, showers, and massages. Book now!

Duration: 12 hours
Cancellation: 24 hours
Highlights

Due to the current situation, KLIA 2 (Wellness) and Plaza Premium Lounge at KLIA 2 International Departure will be temporarily closed. Plaza Premium Lounge at KLIA International Departures and KLIA Gateway (Next to Aerotel) will remain open with the following operating hours:
Plaza Premium Lounge at KLIA International Departures: 08:00 - 02:30 daily…

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What's Included
  • Wi-Fi connections & Flight information
  • Buffet-style hot meal
  • Use of shower facilities (no shower facilities in KLIA2)
  • International TV channels, newspapers, magazines
  • Comfortable seating area
  • 3, 6 or 12 hours to utilize the facilities of the lounge (depending on option selected)
  • Non-alcoholic drinks and coffee
What's Not Included
  • Alcoholic drinks (available to purchase)
  • Spa (available to purchase)
Additional Information

Unwind and rejuvenate after your lengthy flight at the Plaza Premium Lounge, conveniently situated in Kuala Lumpur International Airport, or KLIA2. The Plaza Premium Lounge offers contemporary amenities and top-notch service, featuring high-speed internet workstations, a selection of food and drinks, shower facilities, and neck and shoulder massages….

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Location
Plaza Premium First (International Departures, Contact Pier) Kuala Lumpur International Airport (KUL)
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
3.3
(589 Ratings)
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1 star
Eleni_p
Dec 3, 2025
Very nice lounge. Very... - Very nice lounge. Very good service, nice food. 10 minute free massage was such a great benefit! Overall I would book it again
Review provided by Viator
Tripadchan
Aug 13, 2025
Plaza Premium Lounge - It was free for up to 2 hours for a Priority Pass The seats inside are full, the seats outside are full. Jazz music in a beautiful place It was a stylish and healing space
Review provided by Tripadvisor
Simondf3374vn
Aug 10, 2025
GREAT EXPERIENCE - THE SERVICE AND RECEPTIONS WERE EXCELLENT. THE FOOD, DRINKS WERE GREAT. OVERALL MY FIRST TIME EXPERIENCE AT KUALA LUMPAR LOUNGE WAS COMFORTABLE
Review provided by Tripadvisor
Johnaberdare
Jan 23, 2026
Waste of money - Worn out seating very hard not comfortable at all. Don’t think your going to have a rest here very noisy, kid running everywhere Coffee machine run out of milk asked 3 people before someone came and topped it up Food poor quality and hardly any gluten free options that’s really bad these days Definitely not worth the money
Review provided by Tripadvisor
Cliveandissi
May 5, 2025
Do not waste your money booking this - Booked this via their website as we had a 6 hour stopover from Vietnam to the UK. Regretted it the moment we were let in. It is no more than a glorified canteen and at the time of our visit was absolutely packed with as many people wandering around looking for a place as were already seated, worst of all the staff were still letting people in. It is not as advertised, the comfy chairs with charging facilities are clearly reserved for others, could not find the spacious seating, luxury facilities or VIP service anywhere! On hindsight, it would have been less stressful and cheaper to have just stayed in the airport areas.
Review provided by Tripadvisor
Whc23
Jan 15, 2026
Very disappointed - Dreadful lounge. Very crowded. Only free alcoholic drink was beer. Food limited and not the fresh variety shown on the photographs. Some areas can only be used by specific card holders. Shower facilities cost extra. Not worth the price.
Review provided by Tripadvisor
Keirblake
Oct 25, 2025
Terrible - Terrible - don’t waste your money! Overpriced, very busy, cutlery missing, food terrible, seating as comfortable as you get in McDonald’s! Needs significant improvement
Review provided by Tripadvisor
Fl01995
Oct 2, 2025
Don't waste your money - I was very disappointed with the Plaza Premium Lounge in T1. I had booked after a long haul flight as I had a long layover. I booked for 3hrs for about £40. Huge waste of money! The lounge was totally over booked, I had to wait for a space to sit down, and then wait almost 20 mins for the dirty plates to be removed from my table. It was so busy that once the table was clear a family joined my table as they had nowhere to sit. I ended up leaving after less than 45 mins. I had one drink, but I spoke to the friendly front desk staff and they said I could get a refund if i email head office. However, on emailing I've been told thats a no. Don't waste your money - I ended up sitting in a lovely cafe in the terminal: its cooler, cheaper, quieter, and the staff are friendly too. Don't waste your money!
Review provided by Tripadvisor
Ian
Sep 8, 2025
What a joke call yourself a business lounge food is disgusting - They kind enough to let my family and I do a walk in because the internet was not working, as soon as we walked in we could not find a table without dirty plates and cutlery on them I had to clear the table myself after doing so I ask a member of staff to wipe the table down I asked in a nice polite voice and all I received was a dirty look and they walk away, my wife and daughter got some food so I left the table to get some drinks for them when I returned I asked what is the food like my wife just said it’s not that good my daughter just looked at me said nothing, I was trying to put some food on a plate for myself and a member of staff just shoved me out of the way so they can place a tray off food down, how rude can you be to customers, I tried to eat the chicken curry chicken was cold and rubbish it was like rubber the rice was over cooked and the curry sauce was tasteless, although it came from the hot plate it was cold , on the salad bar there was grated carrots lettuce and sweet corn only , three little cakes that I tried was red velvet that was rubbish the chocolate and nut cake was the same all you got was the crunch from the nuts , the third cake god now’s what that that was , a five year old could do better, the black coffee was completely disgusting, the whole experience was disgraceful the very poor quality and standards of the food if that what you call it my wife did say that she not give it to a dog , the plaza lounge group should be ashamed of calling there company a business lounge school dinners are better , we soon left and found a little cafe / restaurant which served up better food and coffee , I sent in a complaint and they didn’t do anything all they could say is thanks your email and they are going to retain the staff what a joke
Review provided by Tripadvisor
Laffen2500
May 25, 2025
Very bad - The worst I ever try. Too many people there is no room. There was no option to sit down. The food was empty.. I hope no else gonna deal whit this
Review provided by Tripadvisor
Check Availability
From $53
From $53
up to 9 guests
1 - Adult
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Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).
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