Kuala Lumpur International Airport: Relax in Plaza Premium Lounge with Modern Facilities
3.3
581 Ratings
Kuala Lumpur

Relax and refresh in the Plaza Premium Lounge at Kuala Lumpur International Airport. Enjoy modern facilities, high-speed internet, food and beverages, showers, and massages. Book now!

Duration: 12 hours
Cancellation: 24 hours
Highlights

Due to the current situation, KLIA 2 (Wellness) and Plaza Premium Lounge at KLIA 2 International Departure will be temporarily closed. Plaza Premium Lounge at KLIA International Departures and KLIA Gateway (Next to Aerotel) will remain open with the following operating hours:
Plaza Premium Lounge at KLIA International Departures: 08:00 - 02:30 daily…

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What's Included
  • Wi-Fi connections & Flight information
  • Buffet-style hot meal
  • Use of shower facilities (no shower facilities in KLIA2)
  • International TV channels, newspapers, magazines
  • Comfortable seating area
  • 3, 6 or 12 hours to utilize the facilities of the lounge (depending on option selected)
  • Non-alcoholic drinks and coffee
What's Not Included
  • Alcoholic drinks (available to purchase)
  • Spa (available to purchase)
Additional Information

Unwind and rejuvenate following your extended journey at the Plaza Premium Lounge situated in Kuala Lumpur International Airport, or KLIA2. The lounge boasts contemporary amenities and superior service including rapid internet workstations, a broad range of food and beverages, amenities for a shower, along with neck and shoulder massages. Opt for a 3-,…

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Location
Plaza Premium First (International Departures, Contact Pier) Kuala Lumpur International Airport (KUL)
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
3.3
(581 Ratings)
5 stars
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1 star
Tripadchan
Aug 13, 2025
Plaza Premium Lounge - It was free for up to 2 hours for a Priority Pass The seats inside are full, the seats outside are full. Jazz music in a beautiful place It was a stylish and healing space
Review provided by Tripadvisor
Simondf3374vn
Aug 10, 2025
GREAT EXPERIENCE - THE SERVICE AND RECEPTIONS WERE EXCELLENT. THE FOOD, DRINKS WERE GREAT. OVERALL MY FIRST TIME EXPERIENCE AT KUALA LUMPAR LOUNGE WAS COMFORTABLE
Review provided by Tripadvisor
423guilhermes
Mar 4, 2025
Lounge Plaza Premium T1 Kuala Lampur - The room features good wellness options and good food. The only negative point is the attitude of bar tenders who try to maximize the sales of available alcoholic beverages and who are charged separately.
Review provided by Tripadvisor
Cliveandissi
May 5, 2025
Do not waste your money booking this - Booked this via their website as we had a 6 hour stopover from Vietnam to the UK. Regretted it the moment we were let in. It is no more than a glorified canteen and at the time of our visit was absolutely packed with as many people wandering around looking for a place as were already seated, worst of all the staff were still letting people in. It is not as advertised, the comfy chairs with charging facilities are clearly reserved for others, could not find the spacious seating, luxury facilities or VIP service anywhere! On hindsight, it would have been less stressful and cheaper to have just stayed in the airport areas.
Review provided by Tripadvisor
Ian
Sep 8, 2025
What a joke call yourself a business lounge food is disgusting - They kind enough to let my family and I do a walk in because the internet was not working, as soon as we walked in we could not find a table without dirty plates and cutlery on them I had to clear the table myself after doing so I ask a member of staff to wipe the table down I asked in a nice polite voice and all I received was a dirty look and they walk away, my wife and daughter got some food so I left the table to get some drinks for them when I returned I asked what is the food like my wife just said it’s not that good my daughter just looked at me said nothing, I was trying to put some food on a plate for myself and a member of staff just shoved me out of the way so they can place a tray off food down, how rude can you be to customers, I tried to eat the chicken curry chicken was cold and rubbish it was like rubber the rice was over cooked and the curry sauce was tasteless, although it came from the hot plate it was cold , on the salad bar there was grated carrots lettuce and sweet corn only , three little cakes that I tried was red velvet that was rubbish the chocolate and nut cake was the same all you got was the crunch from the nuts , the third cake god now’s what that that was , a five year old could do better, the black coffee was completely disgusting, the whole experience was disgraceful the very poor quality and standards of the food if that what you call it my wife did say that she not give it to a dog , the plaza lounge group should be ashamed of calling there company a business lounge school dinners are better , we soon left and found a little cafe / restaurant which served up better food and coffee , I sent in a complaint and they didn’t do anything all they could say is thanks your email and they are going to retain the staff what a joke
Review provided by Tripadvisor
Laffen2500
May 25, 2025
Very bad - The worst I ever try. Too many people there is no room. There was no option to sit down. The food was empty.. I hope no else gonna deal whit this
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537jamn
May 2, 2025
Rubbish. Better to stay out in the airport it self. - Not so much a lounge, I would say more like a really busy cafeteria. Only a couple of sections where they have proper seating and they are blocked off. They stopped serving breakfast around 9:30am. scrambled egg finished at 9am. No milk. Had to walk around for about 35mins to be able to find space on the cafeteria seats.
Review provided by Tripadvisor
Sunshine16613937569
Apr 23, 2025
Misleading Photos and Huge Price - Extremely disappointing experience at Plaza Premium Lounge, KLIA Terminal 1. We booked entry during a lengthy overnight flight delay, drawn in by the advertised large, comfy chairs—only to find them roped off and reserved exclusively for members of a specific local bank. This was not disclosed, despite paying over USD200 for access. The lounge was overcrowded, with limited seating, dirty eating areas, and unclean toilets. We had to wait a long time just to get in, and the staff seemed disengaged and unhappy. Overall, a stressful and frustrating experience. Definitely not worth the price or the hype.
Review provided by Tripadvisor
Z7803fumichaelc
Mar 28, 2025
AWFUL. Do not go! - Truely terrible. Dirty - packed and tables not cleaned by the disinterested staff. Food selection was limited and poor quality. Only fish sandwiches ( no alternative - even when a fish allergy was pointed out to staff). Hot food was awful. And unavailable most of the time. Even the bread rolls had nothing ( not even butter) to construct something to eat. We paid 600 MYR (about£100) for a dry bread roll and a glass of water I have complained to the staff here and was treated with indifference and contempt - I would recommend that the people I saw attend some hospitality/ diversity training as they appeared hostile. I have emailed them twice and not had a response. We had to leave and get some food and rest in the main concourse. Of all the longes I have visited - in Europe, u s a , s e Asia and Australasia - this is easily the poorest. Don’t waste your money
Review provided by Tripadvisor
Heidi
Mar 26, 2025
Don’t waste your money - Don’t waste your money. We booked the lounge as we had a long layover in KL. the food was adequate at best. The choice was minimal. Only sandwiches available were tuna… no good for someone with allergy. No other choice. The lounge was over booked really busy. The tables were dirty had to clean ourselves. Not enough comfortable chairs or chargers. For the money it cost it would have been cheaper, more comfortable and more food choices to stay in the main terminal. Extremely disappointing
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Check Availability
From $38
From $38
up to 9 guests
1 - Adult
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Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).
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