Excellent tour, a real highlight of our time in Shanghai - Excellent tour, our guide "Bill" was so interesting and informative, with a very friendly personality. Great knowledge of the history, very patient with our children, and gave us great tips on the best places to buy souvenirs or snacks so as to get a good price. We loved visiting the garden tucked away behind the shop fronts. Highly recommend.

Perfect half day tour - The perfect tour for a relaxed day! Our guide Lin was very knowledgeable on the town and gave us a great experience. Vehicle picked us up and dropped us off at our hotel. Didn’t feel like we missed out on anything even though it was a holiday weekend and very busy. Lin did an incredible job!

Excellent Private Tour through Zhujiajiao - Bill was our personal (three of us) guide through Zhujiajiao. He was excellent. Fluent English speaker, with no accent, which made easy to talk to him and understand his comments. Knowledgeable about the history and sites in the town. Tour included transportation via Didi (their Uber), private tour through the town, entry into a garden museum, boat ride, and a simple dumpling lunch, all for a reasonable price. What I liked best was that Bill was very communicative, via WeChat, before the tour so I could ask questions before the trip regarding precise details for pick up times, who to expect to pick us up, where, etc.. Originally we were suppose to meet with the driver at another hotel , but Bill willingly arranged for our pick-up at the hotel where we were staying. If you want a private, very good tour guide, who is personable, friendly, accommodating and professional, Bill is your guy! Great tour!

Solo Female Traveler experience - Zhujiajiao Water Town is the oldest populated territory in Shanghai. It was there before the British, French, and US built up that we think of when we think Shanghai. Bill told me the garden here is better than the popular Yu Garden, and told no lies! It was beautiful. I did a private half day tour of the water town. We started by taking a ferry into the town, strolled through the beautiful garden, had a light dinner, did some shopping, and went to a kitty cafe. Bill showed me things based on my interests, but told me he does other tours too. Costumed photo opportunities are also present in the water down so I imagine it is very popular in Shanghai. Bill was amazing and made me feel extremely comfortable and looked after. Even provided me a small yet very meaningful gift at the close of our tour. It was like I was traveling with my dad again. Very grateful to have had the opportunity to meet Bill and see the town through the eyes of an expert!

Perfectly Organized Tour with Guide Bill - Our guide Bill led us on the All-inclusive Half-day Private Tour to Zhujiajiao Water Town, and everything was perfectly organized. From the initial contact before the tour, through the transfer, to the tour itself – everything went smoothly and professionally. The tour was very interesting and gave us a chance to “peek into” rural life. The place is incredibly charming and full of history. The gardens are beautiful, and the small number of tourists allows you to truly feel the local atmosphere. The boat ride, reminiscent of a “little Venice,” was a wonderful experience, the lunch was delicious, and the evening walk through the local handicraft stalls had a unique charm. We sincerely recommend it! Kate & Dora

Half day tour - Time well spent. Guide was excellent. He was informative and friendly. It was over an hour drive from central Shanghai. Once on site it was a different “world”.

Zhujiajiao Water Town & Shanghai Food Tour with Bill - We booked our tour for 8:30am to visit Zhujiajiao Water Town, an ancient village built partly on water, and it turned out to be one of the highlights of our trip. The drive from our hotel took about one hour, and from the moment we met our tour guide Bill, we knew we were in good hands. Bill spoke very fluent English and was incredibly knowledgeable, friendly, and engaging throughout the day. At Zhujiajiao, Bill walked us through the town’s rich history, explaining its heritage, architecture, and daily life. One of the absolute highlights was the boat cruise through the canals—peaceful, scenic, and a beautiful way to experience the town from the water. For lunch, Bill took us to a local spot serving dumpling soup, and honestly, it was the best dumplings we’ve ever had. The soup was inside the dumpling itself, perfectly cooked and bursting with flavour—simple, authentic, and unforgettable. After lunch, we wandered through the village market where we saw some truly unique local delicacies, including smoked frog, which is considered a specialty of the area. We also saw insects being dried and sold, something you don’t see every day (unfortunately, we didn’t manage to take photos). Once our village stroll ended, our DiDi arrived and dropped us off at People’s Square. This place was massive—easily four times the size of Chadstone—with stunning lights and a multi-level shopping complex. We explored for a couple of hours before meeting Bill again for the evening food tour. The food tour group included some fellow Melbournians: two sisters from Bentleigh and a guy from Carlton named Alex, which made the experience even more fun and social. Evening Food Tour Highlights: 1. First stop: A dumpling restaurant where dumplings were rolled and steamed fresh on the spot—absolutely delicious. 2. Second stop: A small local restaurant serving egg-free fried rice and fried dumplings, both packed with flavour. 3. Third stop: A noodle place featuring noodles with spices, pork, pork liver, pork intestine (revealed only after tasting!), pickles, tofu, and vegetables—an adventurous and authentic experience. 4. Final stop (dessert): Sticky blood rice pudding, a hot sweet rice drink, and another hot rice-based dessert mixed with tamarind—comforting, warming, and the perfect end to the night. 🌟 Final Thoughts This tour was the perfect combination of history, culture, local life, and incredible food. Bill was an outstanding guide who went above and beyond to make the day seamless and memorable. If you’re visiting Shanghai and want an authentic, well-paced, and deeply enjoyable experience, this tour—especially with Bill—is an absolute must-do.

Perfect Half-Day Tour with an Exceptional Guide - I had a wonderful 6-hour day trip with Bill, truly the ideal length for a half-day adventure. He arrived right on time, and from that moment the experience flowed effortlessly. Bill highlighted fantastic points of interest along the way, always offering to take photos and making sure my food, sightseeing, and tour preferences were taken into account. His attention to detail and warm personality made the day feel both personalized and easy. Highly recommend this tour for anyone looking to see the sights with comfort, convenience, and a great guide! Great for a solo traveler!

Amazing experience and great guide - Went with my 22 yo daughter. Easy communication, pick up and a must do whilst in Shanghai. Bill’s knowledge and interest first rate.

Rumi - Our guide Bill was very knowledgeable and spoke very good English. We had a great tour. I recommend this tour.