Sintra Audio Tour: Explore Enchanting Palaces

Explore Sintra’s palaces, gardens, and coastlines with a self-guided audio tour. Discover legends, landscapes, and local flavors at your own pace.

Duration: 9 hours
Cancellation: 24 hours
Highlights
  • Park and National Palace of Pena - Explore the vibrant Pena Palace, a colorful 19th-century castle situated atop the hills of Sintra. Its eclectic architecture and stunning vistas make it an essential landmark to visit. The palace captures Portugal’s Romantic spirit and offers breathtaking views.
  • Chalet of the Countess of Edla - Discover this…
What's Included
  • Self-guided walking tour app
  • Audio guide for 50+ sites in Sintra
  • Offline maps available
What's Not Included
  • Private transportation
  • Our app-based self-guided tour has no physical guide on-site
  • Tickets and fees from museums and tourist attractions
Additional Information

Explore the captivating palaces, verdant gardens, and intriguing landmarks of Sintra with a self-guided audio tour app, designed for you to discover at your own pace. Start at the enchanting Pena Palace, majestically situated above the town, and meander along the paths to the historic Moorish Castle and the mystical estate of Quinta da Regaleira, all…

Location
National Palace of Pena
Estrada da Pena
Please meet at the main entrance of Pena Palace, located at the top of the Sintra hills. The entrance is easily identified by its colorful facade and the ticket control gate at the base of the palace steps. Coordinates: 38.7876° N, 9.3904° W.
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
3.0
(2 Ratings)
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1 star
Angelperez59
Dec 4, 2025
A very good audio guide. - It is a very well constructed audio guide, with excellent explanations and very easy to use. You are guided by the whole visit and you do not miss anything at a very good price. Fully recommended!
Review provided by Tripadvisor
106erneston
Sep 8, 2025
Complaint Regarding Failed Sintra Self-Guided Tour Experience – Request for Refund and Compensation - I am writing to express my deep dissatisfaction and frustration regarding a recent experience with a Sintra Self-Guided Tour Package that I booked through your platform for August 29th, 10:15 AM. Upon arriving at the entrance of Sintra, we were shocked to discover that the tickets provided by Tripadvisor were not being accepted at the gate. Despite arriving as early as opening time to ensure a smooth visit, we were left stranded without valid access and no clear solution. We attempted to contact customer service at +34 932 200 040, but despite multiple attempts, we were unable to get through to a representative. We also followed the instructions to download the CloudGuide app, which then prompted us to enter a trip code — a code we were never provided with. We tried using various booking reference numbers, but none were recognized. To make matters worse, your chat support system proved entirely unhelpful. Instead of offering live assistance, it kept sending us the same pre-scripted instructions over and over again, with no real resolution or human intervention. After exhausting all available avenues for help, we were left with no choice but to purchase separate entrance tickets out of pocket to avoid missing our time slot entirely. This not only caused unnecessary stress but also financial loss due to a system failure entirely on your end. Given the circumstances, I am requesting the following: a full refund for the failed tour package; Reimbursement for the tickets we had to buy independently at the Sintra gate (88 euros total for 4pax), Compensation for the time, stress, and inconvenience caused by this experience. I trusted Tripadvisor to provide a seamless and professional experience, and this situation has completely failed to meet even the most basic expectations. I hope you will take this complaint seriously and process the necessary refund and compensation promptly. I expect a timely response and resolution to this matter.
Review provided by Tripadvisor
From $5
up to 15 guests
1 - Adult
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).