How Tours of Sorrento made our trip to Sorrento extremely enjoyable - I contacted Tours of Sorrento about doing a tour of Pompeii, The Amalfi Coast and Capri. Serena got back fairly quickly, despite the fact that I sent the email at 8:30pm EST and it was 2:30am in Italy, with a detailed explanation of each tour. Serena was very helpful and accomodating to us as were the people that she sent for our tours. We did a private 1/2 day tour of Pompeii on our first day. Antonio picked us up at our hotel and drove us to Pompeii where we met our tour guide Marcella. She gave us a great tour and gave us a thorough description of the history of what happened there. When Antonio dropped us off at our hotel he told us of a marina close by that has plenty of great options for lunch. It was a homerun The following day we went to the Amalfi Coast. Because of a scheduling snafu we were upgraded to a private tour. Again, Antonio was our driver. On our way to the town of Amalfi we stopped at a ceramic factory/store. The merchandise was beautiful and we ended up buying a bistro table and an antipasto serving tray. After touring Amalfi and Positano, Antonio asked if we wanted to do a tour of an Olive Oil factory and a wine tasting. We asked if he knew of a "locals" place that was off the beaten path where we could go for lunch instead. He took us to a family run restaurant and we had a great lunch and experience. We had different fresh vegetables, mozzarella and bruschetta for the antipasto. For lunch it was ravioli that was made by the matriarch of the family. Desert followed and it was delicious. Two days later we did Capri and Luigi was our guide. Capri was amazing and looking down from the top of the mountain was spectacular. You can take a 13 minute chairlift ride to the top and see wild goats on the way up. There are plenty of shops, cafes and restaurants. The tour ends with a boat trip around the island. We were heading back to Rome the next day and instead of taking the local train to Naples, where we could get the fast train, we used Tours of Sorrento to take us directly to the Naples train station. Thank you to Serena and the crew for making our 5 days in Sorrento phenomenal.

Great day in Capri - We loved our full day tour of Capri with Vincenzo. He was very knowledgeable and got us to see all the sites with perfect timing to minimize crowds. Plus he recommended great shops and lunch.

This is a GEM of a Capri day trip…. - Tiziana is a fabulous tour guide for the day although the morning is very fast-paced so keep an eye on her! She was fun, knowledgeable, professional and patient filled with recommendations and kindness. We saw the blue grotto, did the boat trip around the island (a must) and enjoyed the famous chairlift! Loved this trip…

An awesome way to explore Capri - This was a great tour because we had a wonderful tour guide (Michele) that took us around to see the most we could see in a day. The group of 20 people was manageable and was the perfect size. Michele first met us at the pier entrance in the morning where they arranged for the high speed ferry to take us to Capri. We caught an 8:30 ferry and got there in about 50 mins. Once there, a mini bus first took us to the top of Capri (Anacapri) where we were given the option to take a chair lift (14 Euros extra) to take us all the way to the top (which we did) or explore and shop and gave us recommendations for lunch that worked for our schedule Next, after being in contact with his peers re: the Blue Grotto situation, he managed to get everyone in our group in to experience it first hand. The wait was more than an hour but well worth it since relatively few people can get in on any given day due to the water conditions. This was the highlight of our trip. Lastly he gave us the option of exploring the high end shopping district of Capri, or taking a one hour boat tour of the island, or returning to the port area to relax with food and drinks or enjoying the beach nearby. We decided to grab a drink and chill and went to the beach. The beach was not much to brag about but it does give you a chance to take swim in the Mediterranean. Overall a fantastic trip and day. I highly recommend this one.

Capri - Our tour guide was Giorgio. He did an excellent job. The tour was fantastic. We got to go into the Blue Grotto. He took us early because he was concerned about them closing it down. My main concern was getting back to our cruise ship in time. He took care of everything. It was an amazing tour, I highly recommend.

Private tour of Capri including Blue Grotto, chair lift, Augustus gardens and more. - Our tour guide Teresa was absolutely amazing! She was sweet, funny, knowledgeable, relatable and patient. She knew the best places in Capri and listened to exactly what we needed as a family out of this experience. We were in awe of the Blue Grotto and the views from the chair lift. Highly recommend this whole experience!

One day on Capri - Perfectly organized tour starts from the port of Naples. Our guide Giorgo had extremely good knowledge of Capri, showed us hiddem gems on the island. He lives in Capri so he knew everybody at all highlights - thats why we skipped the lines everywhere. Giorgo is VERY GREAT, VERY HIGHLY RECOMMENDED!!!! THANKS GIORGO ONCE AGAIN for this great day on Capri XXX

Great tours but not a great experience with the management of the company - We had 4 different tours with this company (also operates as Cioffi Tours). Up front they were great to work with. The planning and communication was excellent. We worked with Serena who was fantastic in getting us scheduled to do the best activities during our stay in Sorrento. The guides were also terrific. One day when it looked like the Blue Grotto was going to be closed (as often happens) she suggested switching activities so that we had a better chance of seeing the Grotto. And she was right! It worked out perfectly. The reason for the 3* review instead of 5* is that we had an issue with one of the drivers on one of the tours and so we asked for a different driver for our last day. Unfortunately, they failed to honor our request and, as a result, we felt a bit uncomfortable and unsafe for a 4 hour drive.

Misleading Tour Description - Giorgio our guide was wonderful and very knowledgeable and informative about all things related to Capri. He also seemed to have the ability to influence where and in what order we were able to enjoy the various experiences in Capri - e.g., The Blue Grotto, the Chairlift, taxi convertible rides, restaurant reservations, etc. If I were rating this tour based solely on our guide, Giorgio, it would be a 5-star review. However, buyer beware that the way Viator advertises and explains this tour is very misleading. This is NOT a private tour to Capri and Blue Grotto. You are going to pay separately for a ferry to take you to and from the island along with hundreds of other Capri tourists. There is nothing "private" about this experience other than you have a dedicated tour guide once you get to Capri to escort you around the island which itself was very nice but not what I was expecting when I booked this tour. To be fair, the fine print from Viator does make it clear that the cost of transportation to and from the island is NOT included in the rather steep price but I was left a bit perturbed that for such an expensive experience that Viator would exclude some key fundamental elements and fees that render the experience useless without them. Again, other than the tour guide, I would probably rate this 1 or 2 stars for false or at the very least, misleading advertising.

A tease - Incompetent staff only chatter and unclear.Only opportunists and profiteers disrespected me.