Join hundreds to view stunning lady teidi - You will need jumper or coat and decent shoes. Its 2300m at start of cable car.gift shop in village has quality items.i was not well with height and guide really looked after me and found a good spot to rest. Even sold my ti Cket so i could ha ve refund on cable car.

Breathtaking - Well organised tour from start to finish. Picked up on time, couple of stops for other tourists then we started the drive up teide. After 40 minutes stopped of for a break in the lovely souvenir shop, then back on the bus up the mountain. I tour Gide was excellent detailing different things as we got further up.. luckily on this occasion got to go in the cable car to the top!!

Good tour but could be better..here is how. - The tour was OK but overpriced. The usual slam/bam/thank you mam for a quick sneak peak at Teide. Overpriced in the sense that for 80 euro of which 42 is the cable car you can always do public transport and have more freedom at the based of the teleferico to hike around..

Things to know before you book. - We knew when we booked that the cable car might not run due to adverse weather conditions, but what we didn’t realise is that VolcanoTeide will still take bookings even when they’re fairly certain that that it won’t run on the day you’ve booked. We booked this trip solely for the included cable car ticket. The weather on the day we booked was perfect - cloudless blue skies and barely a breeze. To start with, the pickup was 40 mins late, with no communication from VolcanoTeide. Once we were all on board we were told that the cable car wasn’t running that day (since discovered it hadn’t run for more than a week due to previous storms, and volcanteide still took our booking). The duration of the trip is advertised as 7 hours, so we expected a few hours to explore Teide national park. We were back in our resort within 4.5 hours - most of which was spent on the coach. In total, we were given 1 hour 5 mins ‘free time’, plus half an hour at the ‘exhibition’ - which was one room with a whole coach party crammed in. To make up for the lack of cable car, we could have been allowed more time to explore this incredible place, but no. The scenery is absolutely spectacular, but this trip is not worth the money. Choose a different trip which will deliver on its promises. We were refunded the cost of the cable car, but this is a very expensive 1 hour 5 mins. VolcanoTeide absolutely knew the cable car wasn’t running, but sold the ‘experience’ anyway with the get-out that it ‘might not’ run depending on weather. Then cut the trip short. Disingenuous.

Should have been more honest - This trip was spoilt as the cable car which was my reason for going to tide was closed the tour operator knew this in advance but did not tell us until halfway there . I felt that they knew people would cancel if told this beforehand and therefore felt conned.In fact they were still selling this excursion throughout the duration of our holiday even though they knew the cable car was still closed .I wonder how many more people were dissap pointed.

Rush to enjoy the experience - Activity purchased by civitatis that advertises duration of 7-9 hours with collection from 7.30 hours. Pick-up was earlier with shorter duration, more than an hour and a half between hotel pick-up and drop-off and less than two and a half hours of total activities (short hour and a half for cable car). Continued sense of haste common to other comments in civitatis (which is not responsible for its advertising because it argues that it is approximate) where the most important thing more than learning from what you visited and enjoying the experience was to comply with the stipulated schedule that ultimately did not meet what was announced (two and a half hours of activities for close to the bus dible)

Disappointment without the cable car - The tour was a major disappointment as the cable car did not run. We had already been at Teide, some years ago, when we travelled Tenerife by car, and that time we did not get onto the cable car because we did not buy cable car tickets in time and all were sold out. However, we got to walk around the amazing landscape for hours instead, in our own tempo, and really enjoyed it anyhow. It was also totally our own fault as we were too slow in buying the tickets. This time, I travelled alone with my son so I decided to take a tour with the Volcano Teide company instead of renting a car to drive the curvy roads. The driver was amazing, so calm, safe and secure, and the guide also told a lot of interesting things about the flora and fauna I did not know about. I had carefully followed the weather forecast and picked a clear day with little wind. The days before, the cable car had been open despite more clouds in the forecast and even some rain. I was fully aware that it might close down in bad weather and if so clients will be repaid the cable car ride/ticket. What I had not done, however, was to find out what the alternative is (the website does not specify), and perhaps asked more questions about the weather and the cable car. Like: what is the maximum wind (gusts) before the cable car closes down? Is the cable car in service? Etc. The only reason we went this time was namely to do the ride up - and not look around in the park, as we had already done that before. We were informed as late as when we arrived at the station that the cable car was closed, so unfortunately no ride up on Teide. What a disappointment. Instead we were “pushed” into the exhibition which I must say is not super interesting even though parts are probably quite appealing for kids. The tourist shop is disproportionately big and expensive, as they often are. Coffees and staff in the cafeteria are both very nice, but not really worth the long bus tour (esp to a place you have already been to). In fact, this whole “alternative” during approx 40 minutes around the cable car station did not feel very thought through. After that we got onto the bus again and drove just a bit to the real (?) tour alternative, ie Roques de Garcia. It is a very cool rock formation from the former summit. You can walk around and/or up a bit of it or take a longer hike. But we were of course not alone since everybody went there instead, so we did not get the real nature experience with a line of tourists queuing on the paths. Also, we were only given up to an hour there, which was not enough for a longer hike in the volcano landscape. That would have been nice though. After this we started the bus return to Puerto de la Cruz. On the way to the volcano we stopped at Papillon restaurant for a quick breakfast, and now we stopped at the place opposite, 7 Canadas. I actually liked both places. Even if they are along a real touristic route, the menus and food/snacks (at least what we had) are good and not too pricey. We were back in P de la Cruz after the estimated 7 hours - without the cable car tour. All in all, the tour was a disappointment. The reason we went this time was to get up on Teide. The alternatives could be more thought through and presented to clients before, so they can take a more informed decision. If the cable car is so sensitive to wind, this must happen all the time, especially as it happened to us on a relatively still day. Maybe Volcano Teide could present some statistics on their website: x days out of y, the cable car has been open/closed due to z. Then you can calculate for yourself. PS. What I do wonder is also if the cable car was actually closed because of the weather this very day, or if it was being repaired or fixed. When we were at the cable car station there were namely maintenance staff working on the cable car. Of course, they might take the opportunity if the weather does not permit rides, but it could also be that they refer to weather conditions while in fact it is closed down of other reasons…

A big tourist trap! - A tourist trap, a disgrace! Thieves. Avoid at all costs! As experienced, well-equipped mountain hikers, we were refused access to the PNT 10 trail to the summit of Teide by the guards (even though we had the permit) because we didn’t have crampons and ice axes! A joke — you have to wonder if they even know what crampons and an ice axe are for! No snow or ice at all, completely useless on bare rocks — just another cash grab to discourage tourists! Or maybe a way to allow access only with a guide — yet another fine example of ‘free’ access to the mountains. Do not pay the €15 fee to go up from the cable car summit if you don’t have crampons or an ice axe — you’ll be ripped off!! Otherwise, €45 just to stay 10 minutes at the top. Yes, the view is breathtaking, but the national park guards’ overzealousness is a disgrace. Precautions are understandable given the number of tourists visiting Teide, but not this level of overkill. I won’t be coming back! A lie!!

Scandalous - 43€ per person to stay 10 minutes on a platform, is the absolute scam... I've come, I've seen and I'll never come back!

One will be full-blown. - A full-blown scam. We wanted to do the Teide excursion on our own and go up the cable car but there were no tickets left, which is strange because if we bought the full excursion if possible. At eight o’clock in the morning the guide tells us that at nine o’clock they would confirm if it was possible to get on the cable car, at nine o’clock they confirm that it is not possible, we know from sources close to the cable car that it has been inoperative for quite a few days because of ice on the summit and so on, that is, the company knew perfectly well that we would not get on the cable car and yet has been selling the full excursion to charge 43,00 € per person. An “excursion” to call it somehow, as we have paid for a rental car and could have climbed on our own perfectly without the need for an excursion of 43€ per person. It's a scam and a shame that the families are being teased like this, since if we had been told there was no cable car we wouldn't have gone.