1. Booking the Transfer
   Customers can book a transfer through a website, app, WhatsApp, email, or phone call. They provide essential information such as:

• Pickup and drop-off locations (airport, hotel, city, etc.)
• Date and time of transfer
• Number of passengers and luggage
• Special requests (child seat, VIP vehicle, extra stops, etc.)
  The booking is confirmed via email, WhatsApp, or SMS, including details like pickup time, driver contact information, and vehicle type.

2. Pre-Trip Arrangements
   The transfer company assigns a driver and vehicle based on the booking details. The driver receives passenger information and monitors flight status (for airport pickups) to accommodate delays or early arrivals. Customers may receive a reminder or reconfirmation before the transfer.

3. Pickup Process
   Airport Transfers:

• The driver arrives at the airport before the scheduled landing time.
• At Istanbul (IST) Airport, an assistant will be waiting outside Exit Gate 14, holding a sign with “M55”.
• At Sabiha Gokcen (SAW) Airport, proceed to the exit and turn right. Behind Column 13, you will find a sign with “G55”. Feel free to contact us via WhatsApp for any questions.

Hotel or City Pickups:

• The driver arrives at the designated hotel or address on time. Relax and wait in the lobby for the driver to find you.
• Customers are notified via phone or WhatsApp upon arrival.
• The driver assists with loading luggage before departure.

4. Comfortable Journey
   The transfer is conducted in a private, air-conditioned vehicle. The driver ensures a smooth and safe ride, following the best routes to the destination.

5. Drop-Off & Completion
   The driver arrives at the final destination (hotel, airport, or city) as scheduled. Luggage is unloaded, and passengers are assisted as needed. Customers may be asked to confirm the service was completed satisfactorily. For airport drop-offs, the driver ensures the customer reaches the correct terminal.

6. Feedback & Follow-Up
   Customers may receive a follow-up message requesting feedback. If payment was not prepaid, the final amount is settled with the driver in cash. The transfer company logs the service as completed and prepares for future bookings.

• Private transportation
• In-vehicle air conditioning
• Airport and departure taxes
• Parking fees

• Gratuities for driver

Enjoy Stress-Free Private Transfers in Turkey!
Reserve your dependable, comfortable, and hassle-free private transfer service between airports, hotels, and cities throughout Turkey! Our licensed, professional drivers guarantee a safe and smooth journey in modern, air-conditioned vehicles.
We track your flight for any delays and adjust pickup times accordingly. Our vehicles are spacious and clean.
Avoid the stress of taxis and public transport—book now for a seamless travel experience! ✨

At Istanbul (IST) Airport, our assistant will be waiting outside Exit Gate 14, holding a sign with “M55” on it.

At Sabiha Gokcen (SAW) Airport, proceed to the exit and turn right. You will see numbered columns, and behind Column 13, you will find a sign with “G55” displayed.

Feel free to contact us via WhatsApp for any assistance at any time.
**It is advisable to provide your frequently checked WhatsApp or email for better and easier communication to meet with the driver.

For a full refund, cancel at least 24 hours before the scheduled departure time.