After Booking Confirmation

Once your booking is confirmed, the team will review your pickup details. Please ensure you provide your hotel name, address, or arrival information (for airport or port pickups).

Pre-Tour Contact

A day before the service, your English-speaking driver will reach out to confirm the pickup time, meeting point, and any final details.

Pickup on the Day of Service

Pickup is available from hotels, Airbnbs, or requested locations within Tokyo. For airport or cruise port pickups, the driver will meet you at the designated arrival area after your flight or ship arrives.

Private Transfer Experience

Travel in a private, air-conditioned vehicle exclusively for your group. This service primarily offers a comfortable transfer, but the driver can provide basic guidance and timing assistance.

Arrival at Destination (teamLab / attraction)

The driver will drop you off at the entrance of the attraction. If you selected the option including host ticket purchase or guided entry, the driver or host will assist accordingly.

Drop-off / Return Transfer

After your visit, you will be picked up at the agreed time and dropped off at your hotel or selected location.

Additional Time or Changes

Extra waiting time, extended hours, or route changes can be arranged on the day for an additional fee, subject to availability.

• Hotel pickup and drop-off within Tokyo
• Private transportation
• Waiting time aligned with teamLab entry slot

• teamLab admission tickets
• Food and drinks
• Personal expenses
• host ticket if required

Effortlessly explore Tokyo’s renowned digital art museum with a private teamLab tour, complete with hotel pickup and drop-off. This tour caters to travelers seeking a seamless, hassle-free experience without the need to navigate trains, lines, or transfers.

An English-speaking driver-guide will collect you from your hotel or chosen location in Tokyo and transport you directly to either teamLab Planets or teamLab Borderless, based on availability and your preference. Enjoy the convenience of flexible departure times and travel in comfort with a private vehicle.

The focus of this experience is on private transfers and coordination. Should you desire guided assistance within the museum, a host ticket arrangement can be made upon request, allowing your driver-guide to join you and offer basic explanations.

After your visit, unwind as you are chauffeured back to your hotel or another location in Tokyo.

For a full refund, cancel at least 24 hours before the scheduled departure time.