Great experience - Great tour. We were taken out of Tromsø for a campfire with sausages and hot chocolate. Unfortunately we did not see the Northern Lights on this occasion but we had a very fun night! Halvar was a great and informative guide. Thank you Halvar!

A legendary adventure - We visited Tromso on a crusise ship stop on 09/29. Although the date was a little early in the season, Hanne put together a tour for us. We ended up with three vans and 18 guests. It was raining in Tromso, but our guides took us out of town to a nice spot with clear skies, close to Finland. They had warm suits, a campfire with sausages, plus hot drinks. This is the Norwegian experiment while waiting for the lights. We heard stories about the Sami Culture and spotted lights. All three guides were very knowledgeable and helpful. We saw snow on our way back to Tromso. Truly a legendary adventure. Dress in layers, bring hats, gloves, scarfs, and of course patience. I would practice with your phone on night settings before going out. We got some great pics.

Disappointing experience :( - We signed up for the light chase experience following a positive experience we had separately with this company. HOWEVER, this light chase experience turned out to be very upsetting and disappointing unfortunately. While it was no fault of the company that the viewing conditions of the northern lights were not the most optimal, we were not satisfied with how the company had organised this light chase experience. The light chase started at 7 p.m. and we were brought to a location with the 'highest-viewing probability' after driving for about 1.5 – 2 hours. Apart from us, there was another group on this same tour and they had to reach the city center before 12 a.m. As a result, after reaching the location at about 9 p.m., we only had about an hour to wait for the northern lights to appear. We had a glimpse of weak lights (through our phone cameras), and had to leave for the city center shortly after at about 10 p.m. We were reluctant to leave so soon, especially after seeing more tour groups joining us at the same location and starting the wait. We reached the city center at about 11.45 p.m. We were very upset as we were not informed prior that there were time constraints for our tour. If we have been informed previously, we would have reconsidered before signing up for this tour. While the staff did share that even if we were to wait longer, the chances of seeing the northern lights were low due to the cloud situations, we were still disappointed at how short the time we had waiting for the lights to appear. We ended the tour feeling that our chances were reduced not due to the weather conditions, but because of controllable factors. We also felt that the money we had paid for the tour did not commensurate with the services provided. For information, this tour did not include photo-taking services – it was something we only realised after signing up for the tour. The staff did not have a professional camera and tripod, and photos were only taken using our phone cameras. Thought to call this out, as we might have missed this point before signing up for the tour.