May 7, 2024
Great excursion! - Our guide Rocco was fantastic. Tulum was interesting. The cenotes were outstanding. Highly recommend
Review provided by Viator
Feb 8, 2024
Educational and fun! - Thomas was a fantastic and knowledgeable guide and we learned a ton about the Mayan culture and Cenotes. Visiting two places is perfect for one day as pick up and drop off takes a while.
Review provided by Viator
Jan 11, 2023
Once in a lifetime experience!! - Sandro and the driver were excellent! Very knowledgeable and polite great experience definitely recommend!!! So friendly making sure everyone is safe and happy fantastic!!
Review provided by Viator
May 27, 2022
Great experience!! - Very fun day with a knowledgeable and passionate tour guide (Angel). Had lots of fun and got to learn some about the Mayan culture and we also saw amazing places. The cenote was absolutely beautiful and we were the only ones there since it was kind of hidden. Overall, great experience and definitely recommend!
Review provided by Viator
Apr 30, 2022
Great experience - I would recommend this tour. Tulum is a much better experience than Chicken Itza. While they're both very hot, Tulum is on the coast and you get some beautiful views of the sea.
The Cenote felt very unique and more of a spelunking expedition. We swam in some really interesting caves.
Pick up was easy, our tour guide Sandro? Was kind and funny.
I can't imagine doing the 3x tour. We had a good amount of time at Tulum and the Cenote, but the pace was not leisurely. I think this is the perfect tour, we were adequately tired when we got back.
Review provided by Viator
Apr 28, 2022
Great Tulum Experience - Great tour to Tulum and the Cenotes. Sandra our tour guide was fantastic. Would highlyrecommend this tour!!
Review provided by Viator
Mar 20, 2023
Great tour, bring water! - This was a great tour, well-paced. Sandos was a great guide, very knowledgeable. We had just enough free time after the tour in Tulum, and the cenote swim was very refreshing.
The only downsides are that the details of the tour on Viator are not exact: there is only one bottle of water included (and with being under the sun on a archaeological tour, bring more!!!) - no beer or soft drinks, and the rental of the life vest at the cenote, though it is only 2 $, is NOT included.
Overall a very good experience.
Review provided by Viator
Aug 18, 2022
Very nice, but HOT - This was a great tour, although it was very hot day in Tulum. The tour guide was very knowledgeable and gave us some good history. Swimming in the cenote was awesome! I will say, this was a longer than expected tour ( I think the description said 7a-1p) so plan to be out from 8a-6p. Overall, it was very good.
Review provided by Viator
Sep 8, 2024
Tour company Booked wrong Date - I went through Trip Advisor to book this excursion for September 7th. I received multiple confirmations from the tour operator with a pick up time, and location (hotel lobby). After arriving in Mexico, I reached out to be certain of all the details were correct. The day of the booked excursion, we waited about 20 minutes past the confirmed pick up time. I reached out to the number that previously confirmed my pickup the day prior via WhatsApp. With no response, I had to call the tour operator. They told me they made an error and booked it for September 24th, reasons why still remain unclear considering the previous communication. Unfortunately, they would not accommodate us for the same day considering it was their error. The only consolation given was a refund. This company failed to meet expectations by simply being reliable. Would not recommend.
Review provided by Tripadvisor
Jun 6, 2022
Tour- No show - Tour guide didn't show up. We waited over an hour and the hotel tried to contact the tour operator but no one answered.
We've now booked two tours, first one we canceled, second one was today but tour guide was a no show. Requesting a full refund for today. Very disappointed!
Will not use viator ever again
Review provided by Viator