1. Booking Confirmation
   Upon booking your transfer, an instant confirmation email will be sent to you, detailing your pickup information. Please ensure that you provide accurate details, including your flight or ferry number, arrival time, and destination address.

2. Pre-Trip Coordination
   Before your arrival, our team will review all your details to guarantee a seamless pickup. If necessary, we may reach out to confirm or clarify any information.

3. Pickup at the Airport or Port
   Your professional driver will be ready to meet you:

• At Athens Airport (ATH): in the Arrivals Hall, post-customs, holding a sign with your name.
• At the Port (Piraeus, Rafina, or Lavrio): at the designated passenger pickup area, holding a sign with your name.

We track flights and ferries in real-time to accommodate any delays. Complimentary waiting time is provided (60 minutes for the airport, 30 minutes for the port).

4. Meet & Greet
   The driver will warmly welcome you, assist with your luggage, and guide you to your private, air-conditioned vehicle.

5. Comfortable Transfer
   Enjoy a safe, clean, and comfortable journey to your destination. Complimentary bottled water and Wi-Fi may be available, depending on the vehicle.

6. Drop-Off at Your Destination
   Your driver will drop you off directly at the entrance of your hotel, accommodation, or specified address. Before departing, they will ensure you have everything you need.

7. After-Service Support
   Should you have any feedback, questions, or wish to book your return transfer, our team is always accessible via phone, email, or messaging.

• In-vehicle air conditioning

Velvore - Exclusive Transfer offers top-notch, dependable, and customized transportation services in Athens to meet all needs, whether it’s airport and port arrivals, hotel transfers, business meetings, or any point-to-point travel. Their contemporary fleet of luxury vehicles, operated by professional English-speaking chauffeurs, ensures Safety, Speed, and Consistency on every trip. Available around the clock with real-time tracking and adaptable scheduling, Velvore blends elegance, reliability, and competitive pricing to turn every journey into a comfortable and exclusive travel experience.

For a full refund, cancel at least 24 hours before the scheduled departure time.