1. Booking & Confirmation

Receive instant confirmation via email.

Reservation code and pickup details are displayed on the voucher.

2. Operations Outreach

The operations team reaches out to the traveler (via WhatsApp/SMS/email) shortly after booking to confirm: flight number, pickup time/location, luggage count, child seats, and any special requests.

3. Driver Assignment & Reminder

A professional, licensed chauffeur is assigned.

24 hours before pickup, the driver’s name, vehicle model/plate, and contact number are sent.

4. Flight & Traffic Monitoring

Flights and local traffic are monitored in real time, and pickup timing is adjusted automatically if the flight is early or delayed.

5. Pickup — Airport Arrivals

Meet & Greet with a name sign at the arrivals hall (or curbside upon request).

Included waiting time: up to 60 minutes for international arrivals / 30 minutes for domestic after “flight landed” (additional time is chargeable).

6. Pickup — Hotel/Address

Chauffeur arrives 10–15 minutes early, waits in the lobby/entrance, and calls/texts upon arrival.

Included waiting time: 15 minutes.

7. Luggage Assistance & Comfort

Chauffeur assists with luggage.

Vehicles are clean, air-conditioned, and non-smoking; complimentary bottled water is provided. (Child seats available upon request.)

8. On the Way

A direct, safe route is chosen based on live conditions.

Short comfort stops are available upon request.

Tolls/parking are handled by the chauffeur (charged per listing terms if applicable).

9. Safety & Professionalism

Licensed, insured drivers; vehicles are maintained to premium standards.

Discreet service and privacy are respected at all times.

10. Drop-Off

Door-to-door service at the exact address or terminal/door requested.

Chauffeur unloads luggage and confirms service completion.

11. Post-Ride Support

Receipt/invoice available upon request.

24/7 customer support for any follow-up.

12. Changes & Delays

Free changes within our policy window (subject to availability).

For no-shows or delays beyond the included waiting time, additional charges may apply per the listing terms.

• Private transportation
• Bottled water
• In-vehicle air conditioning

• Carbonated beverages
• Alcoholic beverages

VIP Comfort: Experience clean, spacious, and luxurious vehicles.

Punctuality: Always arrive at the airport or mall on time.

Professional Drivers: Enjoy rides with friendly, safe, and professional drivers.

Secure Travel: Travel in new, insured, and regularly inspected cars.

Convenient Pickup: Get picked up directly from your hotel or home in Antalya.

Ample Storage: Plenty of room for all your luggage.

Flexible Payment: Choose between cash or card payment options.

Transparent Pricing: No hidden fees or unexpected charges.

24/7 Availability: Transfers available day and night, hassle-free.

VIP Experience: Begin your holiday or shopping trip in style and comfort.

For a full refund, cancel at least 24 hours before the scheduled departure time.