Great Driver service. - Our driver was at the airport to greet us and was very friendly...since it was our first time here he told us about place to go and activities to do..would recommend on next trip.

Platinum Aruba- the BEST Transportation service in Aruba!! Book Now!! - I highly recommend you use Platinum Aruba. The owner, Marsan outside of offering excellent service, is a great person, humble, kind, honest, and dependable. I actually booked Transportation with his company last year. However, my son broke his arm literally the day before my trip which required surgery. I contacted Viator while in the Emergency Department and explained what was going on. I was within the 24hr cancelation time frame (US time) but was told I wasn't because Aruba's time was an hour ahead so I would be unable to cancel the tour. The Customer Service rep was very rude and condescending. So I reached out to the company, Marsan, and advised what was going on. He stated not to worry, focus on taking care of my son and when I re-booked my vacation, he would honor my purchase. Well 8 months later, he did!!! He has a beautiful black SUV. He stayed in constant contact, as our flight was delayed. He was timely and gave great information about the island. He also does tours. I will always use him when I go to Aruba. Book with him directly. Big companies like Viator don't care about you!

Very professional and... - Very professional and prompt. Great communication skills and provided great references. Also, nice driving

We were greeted at... - We were greeted at airport, transportation was comfortable and on time. We also received a picture of our flight coming in.

Driver Marsan was exceptionally - Communication was outstanding and service was perfect ! I highly recommend this company! We arrived at our hotel very quickly !

great job !! very good... - great job !! very good service !! marsan drove us around island whole week and was always on time ! cars are very clean !

Driver was friendly and... - Driver was friendly and informative. Very easy to get from airport to resort. Highly recommend Viator.

Great communication and... - Great communication and very helpful with luggage and transition to resort. Smooth ride, nice and clean interior.

Viator canceled my voucher. - I got an email from Viator in mid flight to Aruba about Viator refunding my transfer voucher. I never cancelled it! Had to hurry and get a taxi lined up as we were landing soon. We had the VIP pickup to our rental. It happy! Going to be calling them as I have them for the VIP airport drop off as well.

Driver didn't show up - Terrible experience. Driver never showed up. Contacted the company after arrival, they asked us to wait a while. Absolutely not, we've been traveling all day, we provided our flight details for a reason. Do not use this company.