Aug 3, 2024
Great experience !! - The experience is so great . People are nice and helpful. Strongly recommend! The hotel is very clean . Food are good. Love it !
Review provided by Tripadvisor
Mar 22, 2024
Very well taken care of and amazing tour - Hi,
We made a two day two nights tour, with one hike to the summit of the burdha mountain. This was truely an amazing experience as we were mostly by ourselves enjoying nature and what it has to offer.
Tamir was a wonderful guide, very attentive, good mood and always up to make us laugh and feel comfortables.
We had one night in a cave (beautiful sky and stars experience) and one night in a wonderful camp. We would definitely recommend them, as we had an amazing time.
Review provided by Tripadvisor
May 20, 2022
Very very good experience - We had a great time and from the start it was a great experience.
we were received at the scheduled time by Bakhir who gave us a beautiful tour in the desert with the jeeps and then we reached the camp where we found spacious and very clean tents with new towels.
we then had a very good dinner followed by music and dancing with the other guests.
After a beautiful night, we had a good breakfast and drove back by jeep to Wadi Rum Village.
If you go to Wadi Rum use Wadi Rum Desert Dreamss
because they are really good, they pampered us and always made us feel calm and safe.
Again a big thank you to Bakhir.
Review provided by Tripadvisor
Jan 5, 2022
Amazing experience - It was entirely great experience with Wadi Rum Desert Dreams. From booking when I was getting very fast responses though seamless pick up at the parking lot though a great tour, wonderful beduin lunch to final departure. Our guide Nahe was fatastic I always felt he is doing a bit more than guides from other companies. We felt amazing with him.
Review provided by Tripadvisor
Dec 13, 2021
Bakhir Special guest - Wadi rum Desert Dreams, unique experience... Arriving at the visitors centre we are immediately greeted by the young Bakhir who once offered a snack takes us to know the desert and his family.
We start with a half-hour camel ride (Dromedario) to enter the unique Mood of the Wadi Rum Desert... With Bakhir's cousin we arrive with an off-roader in the camp, we are offered hot tea and told that we were free to do what we wanted, in short we were at our home.
After dark, a nice hot shower, we are served a great and hearty dinner, and then stay in the after dinner around the fire with Bakhir's family and friends.
After the night (a bit chilly), breakfast awaited us (don't expect European stuff) but still plentiful... Then we had the 4 hour jeep tour where we saw the main attractions of Wadi (of course driver would satisfy us on anything, between stops for relaxation, photos and so on).
After that we just wanted to stay, but the famous Petra Treasure awaited us... I would gladly return to this place, run by young and smart people. See you soon
FEDERICO AND ALESSIA.
Review provided by Tripadvisor
Apr 4, 2021
Great jeep safari Wadi Rum - We had a great time crossing the desert and he showed us all the beautiful spots. He was a gentleman and very curteous.
Review provided by Tripadvisor
Jan 28, 2020
Amazing!!! - Incredible place and such an unforgettable trip. Thanks to the wonderful staff for taking such good care of us. Highly recommended!!
Review provided by Tripadvisor
Jun 1, 2023
1 hour late, offered three other tours and a threat - He was 1 hour late, tried giving me a cheaper tour I didn’t ask for on three occasions and made a veiled threat.
Full story
I took out a hiking tour with bakhir. On the day, Bakhir played a coordination role between people who booked tours online and locals that provide the tour. He didn’t have a list of people expected, no tour guides were present and he initially didn’t ask for tickets.
He was smiley and offered free tea, but 40 minutes in we were the last 4 people due to go on a tour. He then:
1- tried putting us all on a jeep tour. I told him I had ordered a half day hike + tour. This was the first time he asked to see our tickets and only asked us.
2- He then offered a half day hike only, but no further tour. I told him no, that’s not what we paid for. I showed him the ticket again, half day hike and tour. He then spoke to someone on the phone asking for our booking details quickly as we were in front of him. He started to get annoyed and said organising the hike and tour required preparation (something he should have already been tracking and organised).
3- he kept getting annoyed and said “I don’t need your happy smiles, I have people booking online all the time, I don’t need you. I don’t need to give you a tour”. That hit hard, he was willing to try and ruin our holiday and cancel our plans just because we were asking to do the tour we had already paid for - no apology, just anger. He then placed us on a 4x4 and said he would give us half day hike and tour, but we might not be able to see everything since we were late (because of his lack of planning).
At this point I just agreed to salvage the situation, but I’ll be speaking with viator and Jordanian tourism board.
The tour group is run by bakhir, but the tour operators are his family. His brother Omir and uncle Ali were our guides on the day and the were great, Ali was incredibly kindly, friendly and flexible - I liked him. And omir was very friendly too. If it was based on the two of them I would have left a good review, but bakhir is the coordinator and the risk of not getting the tour you paid for or being threatened remains and that’s not okay. Maybe someone else in the family should take over bakhir’s role.
Feedback:
Bakhir needs to work on organisation skills, deliver what was paid for, make a realistic itenarary (and update the online advert) and maybe take a course on how to run tours and deal with tourists. It was very disorganised.
Review provided by Viator