Amazing - 3 hours ATV Safari ride was awesome the whole family enjoyed our self we can’t complain Ellis Tours and Transfers Jamaica we highly recommend your services.

Got over on me - I booked this excursion because in the overview it says ATV, helmets, and lunch are included. On the “what’s included” section it does NOT specify that the ATV’s actually are NOT included (it says no fees or taxes included but that’s very vague and considering it says ATVs are included in the overview, that’s the last thing I expected they meant for “fees”). After I paid (apparently only for transportation) they mentioned a whole extra $140 per person! I was shocked because it didn’t mention that ANYWHERE on the listing. I tried to get them to cancel and they didn’t respond. I asked viator and they said they would put in a refund request. However, that request went to the excursion company so of course they denied it. They were supposed to send an email about the denial and I didn’t receive anything. I contacted viator AGAIN to see if viator themselves would refund me. Low and behold they changed the listing to now say “transportation service only” when booking. So of course the viator customer service wasn’t willing to help. I was on the phone for almost 30 minutes with no resolution. I even have screenshots from when I booked on June 28th showing that it doesn’t match and they must’ve changed it AFTER my dispute. They still haven’t changed the overview of the excursion though. The whole listing is contradictory because it still says it includes ATV, helmets, and lunch in the overview section. It also still doesn’t mention the $140 per person anywhere smh.

I would not recommend!! - They scammed me. Book with someone else. Very unprofessional and kept hanging up on my face when I asked for a refund. I wouldn’t recommend these people at all.