Palazzo Pitti: Timed Entry to Art & Gardens

Experience the rich heritage of the Medici family in Florence with skip-the-line access to Pitti Palace and Boboli Gardens. Explore the magnificent Palazzo Pitti and its galleries, and wander through the stunning Boboli Gardens with its Renaissance statues and grottoes.

Duration: 4 hours
Cancellation: 24 hours
Highlights
  • Palazzo Pitti - Discover the Palazzo Pitti, one of Florence’s largest museums, once a residence for the Medici family and a testament to their influence over Tuscany.
    Delve into its four museums: the Treasury of the Grand Dukes on the ground floor, the Palatine Gallery and the Imperial and Royal Apartments on the first floor, and the Gallery of…
What's Included
  • Timed Entry Ticket to Boboli Gardens
  • Timed Entry Ticket to Pitti Palace
  • Digital Audio Guide
  • Boboli Gardens Opening Hours: 8:15 am to 3:30 pm in Jan, Feb, Nov, Dec And 4:30 pm from Mar to Oct
  • Pitti Palace is open Tue to Sun from 8:15 AM to 6:00 PM. It is closed on Mondays, 25th Dec & Jan 1
What's Not Included
  • Live Tour Guide
Additional Information

Experience the Palazzo Pitti and Boboli Gardens with a combined timed entry ticket, which also includes access to the Garden of Villa Bardini.
Marvel at the Palatine Gallery and the Gallery of Modern Art at Palazzo Pitti, one of Florence’s largest museums, once a residence of the Medici family and a symbol of their dominance over Tuscany. Visit the…

Location
Palazzo Pitti
Piazza Dei Pitti 1
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
3.4
(119 Ratings)
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Coral_r
Oct 31, 2025
Excellent choice in Florence - Tickets were sent directly to my whatts app account. Easy access to the beautiful Piti Palace and the more beautiful Boboli Gardens...
Review provided by Viator
Debra_d
Jan 9, 2026
Winter time visit - In the winter time there’s not much to see within the gardens. We did purchase “skip the line” tickets, but there is no need to as in the winter time there doesn’t appear to be as many people visiting the Pitti Palace and Boboli Gardens.
Review provided by Viator
Audesign4u
Oct 25, 2025
Need better explanation of timed reservation - Your directions for the time we reserved were not at all clear. We arrived earlier than the 15 minutes you specified and were allowed into the palace earlier. What was not explained was that the importance of our timed reservation was to view the royal apartments. Since we were allowed into the palace we assumed the time was no longer important and missed our reservation to see the royal apartments. You need to be clearer as to what the timed reservation is for.
Review provided by Viator
Emma_k
Nov 17, 2025
Misleading, Didn't get to see garden - I booked this mainly to go to the boboli gardens but they said the garden closes at 3:30 so I wasn't even allowed to go in. Even though on the ticket it said I could, so it was pretty frustrating.
Review provided by Viator
Fabienne_c
Oct 31, 2025
Watch out for rain - We could not properly judge visit only the palace , the garden was was closed to the public due to rain, we wanted to return the next day for only the garden we were refused entry.
Review provided by Viator
D4627txvincentk
Feb 22, 2026
Scam - This is a scam company. I bought two tickets on this platform for a total of 100 USD, but each ticket should have cost only 22 EURO. I didn't receive any ticket from email, so I called to inquire. The staff told me to queue up to redeem them offline(if I need to queue for tickets, what's the point of paying so much to book online?). And after long queue, the ticket office staff told me I couldn't redeem the tickets using their redemption information. I called them again and requested a refund because I had already waited at the door for over an hour and had other visit plans. They repeatedly made excuses, saying the tickets had already been sent. They only sent the ticket PDF file through the app, but kept telling me to check my email, which I never received it from my mail box.
Review provided by Tripadvisor
Rogeri343
Dec 8, 2025
Nightmare in Florence - Caution - Timed entry is meaningless. We arrived with our passes and bar codes and were not let in. At the last minute we were told we had to pull down large pdf's with the proper bar codes with poor cell coverage. It was a nightmare. This is a warning for all. Communications from the vendor in advance was horrible which resulted in delays and incredible stress at the last minute. When you receive information from the vendor with included entry bar codes, you cannot assume they are adequate for entry. Our trip to Florence has been one continuous nightmare of poorly communicated entry information. I have always been pleased with Trip Advisor in the past but this trip has exposed really poor service and communications (and a lack of coordination with Viator). All I can say is caution. Read everything provided in complete detail. You should NOT assume entry into a venue when given what seems to be definitive information and barcodes.
Review provided by Tripadvisor
Stewart_p
Nov 13, 2025
Please Refund .. - The Boboli Gardens were closed by the time we arrived (shortly after 3:30) .. There were only 4 tickets available for the group of 6 and we did not enter the Piti Palace .. Please refund
Review provided by Viator
Paul_c
Oct 30, 2025
Limited value - There was a ticket to the Palace and the gardens, but on the day I went in mid October there was zero need to skip the line. The so called audio guide was a computer reading of an article about the Palace (or perhaps a human with the flattest delivery ever). It did include some information about the collection, but was not organised or presented in a way that helped you walk through and appreciate what you were looking at. Nothing like the audio guides you get from museums and art galleries themselves. Given a do over, I would just buy a ticket from the Palace direct and take my chances with the line.
Review provided by Viator
Fairy_c
Oct 27, 2025
Do not get any tour with... - DO NOT GET ANY TOUR WITH THIS PROVIDER! My tour was scheduled for 3:30 PM, but the provider only sent the tickets at 3:26 PM. They were unresponsive, and I had no choice but to purchase new tickets at the gate. I later applied for a refund, but it was not approved. This experience reflects very poor customer service.
Review provided by Viator
From $45
up to 12 guests
1 - Adult
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).