Best way to see Hanoi - This is an amazing tour, a great way to see Hanoi. It shows all the best bits with wonderful local knowledge. We had Tu as our guide and I can’t recommend him enough, he was so knowledgeable, friendly, funny and made us feel welcome. Special mention also to the driver Mr V (ex military) who always found parking spots nearby and managed to negotiate the chaotic traffic in Hanoi City. If you only do one tour in Hanoi then do this one, as it was memorable, educational and fun to spend time with Tu

Excellent experience - Was very good experience our guide Pietra was very knowledgeable and friendly as well as very accommodating.

Best Experience!!! 5 stars! - Harley (Quinn) was our tour booker and Harley (Davidson) was our guide. Both were amazing!! Harley (Quinn) booked our transfer from HAN to our hotel, this tour and a customized private tour of the Conical Hat Village, the Incense village and Trang An and her service was beyond amazing! She was communicating with me the whole time we were here, checking in and helped make this the trip of a lifetime! If you get booked with the driver Mr Thien, he is also awe worthy! How he drives here is beyond my Canadian knowledge base!! I can’t say enough about Crossing Vietnam Tours but especially Harley (Quinn… trust me if you get booked with Harley the tour guide as well you’ll get the joke!

Very Good! - Harley was great! Informative and took us around to wherever we asked to go. Would highly recommend this company and this tour!

Very good tour with Andrew! - The tour was well organized, and our tour guide Andrew was very nice with good English and good answers on the questions we had.

Hanoi city sights with the insight of local guide Kane, Excellent! - We loved our 1/2 day private tour with Kane around Hanoi. He spoke English well and was very knowledgeable. The driver and Kane were on time and efficiently moved us around the city sights. Kane was knowledgeable about Vietnam's history, took great photographs and gave us some good tips on traveling in Vietnam. We highly recommend Kane. Thank you!

Hanoi Food Tour - The tour itself was wonderful, but what truly made the experience exceptional was our tour guide Ms. Penelope.Her knowledge, enthusiasm, and friendly approach brought every place to life and made the journey even more enjoyable. She is so passionate about her work. Highly recommended!

A great excursion - The Hanoi excursion was both fascinating and interesting. The driver took us to several interesting places and culminated in an in-your-face view of the train. Harley was very knowledgeable in both past and present Hanoi and Vietnam, a very good guide. A highly recommended tour.

Highly recommend Crossing Vietnam Tour! - We had Crossing Vietnam Tour plan and arrange our 12D11N Vietnam and Thailand trip for us. We have 2 adults and 2 kids aged 6 and 11. I shortlisted Crossing Vietnam Tour after reading the very positive feedback on TripAdvisor. The trip itinerary can be fully customised depending on what you want. I wanted overnight cruise on Halong bay, overnight train (sleeper train) and I also wanted to include short visit to Khaoyai and Chiangmai (Thailand), places I have not been to yet. Our 12 day trip consisted of many activities not just the one I listed. Special shout out to Radley our personal Tour Consultant. A WhatsApp group was set up for discussing and adjusting the itinerary before confirmation and finalising. He is attentive and prompt and able to propose alternatives. Before the trip he could address our concerns accordingly. During the trip he checked in with us regularly to ensure everything is good. One of the kids was down with fever and he went out of his way to get medicine for us. We brought but we were worried we will run out. Based on the official itinerary, meals included are also clearly stated. The restaurants we were brought to, food was good. Even when meals are not included, the guides were also able to provide suitable and equally good recommendations, usually within walking distance of the accommodation. The contact number of the guides were also provided via the same WhatsApp chat usually one day before the day of the tour. This is very good to prevent scams especially at crowded pick up locations like the train station at 6am. The guides will also contact us via WhatsApp when they arrive at the hotel to pick us up for the start of the tour. The planning was well done. The long trip doesn’t feel rushed at all. Before we headed to the train station to board the overnight train (which had no bathing facilities), Radley planned some time at a homestay for us to rest, shower and have dinner. All the guides and drivers we had were professional. For example, in Khaoyai we had water park visit planned, but we realised when we arrive it was about 25degC, a bit too cold for a swim and so the guide adjusted the itinerary accordingly with no hassle. Also in Sapa, since my kid just had fever the night before, the trekking route was adjusted comfortably and we could still complete it. Special thanks to our guides Kane, Devin, Tai, Lu, Jo Jo and Su! Our tummies are full and our hearts are full! Highly recommend Crossing Vietnam Tour! And Vietnam! We will be back!

Great tour guide and itinerary, but too short - Our tour guide K and driver were great, taught us so much about the history of Hanoi and provided a lot of local tips! The only reason only 4* and not 5, is that it was rushed and we did not have enough time to visit everything on the itinerary. In the future I’d hope the tour starts at 1pm and last 5-6 hours instead of 4 to ensure there’s time for everything g