Highlight of Our Trip! - WOW! Do not skip out on this one, my friends and I booked a guide our first day in Mexico in the spur of the moment and it ended up being the highlight of our trip! Our guides Juan, Santiago, and a few more were so kind, helpful, and hilarious! They provided ice-cold beer, water, and juice and had us laughing the whole time. This was our very first time snorkeling and they made it very simple and we all felt so safe! One of my friends isn't a strong swimmer and had a slight fear of water, but our guides made her feel so comfortable and she ended up having a blast saying she needs to do it again! we were so grateful for this experience and so happy we chose them! Thank you!!

Greatest Snorkel Tour - We stayed at an all inclusive hotel and heard horror stories about a few of the tour groups. My wife and I were a bit nervous having booked this tour prior to leaving for Cozumel. Captain Carlos, "Snorkel-Master" Julian, and paparazzi Juan quickly put our minds at ease. It was an amazing time for the whole family, and now both of our kids (8, 5) want to learn how to scuba dive so they can "stay down longer". 5 stars isn't enough.

Highlight of Cozumel - We recently did a snorkel trip with safetours and it was amazing - the highlight of our trip to Cozumel. Safe, fun, and knowledgeable...A+++

A Low-Key & Lovely Little Adventure - Honestly, all boats should have glass bottoms— the sights in this trip were beautiful and I didn’t even have to get salt water up my nose to appreciate them! Also the guides were super chill. Highly recommend.

Exceptional tour - Amazing guy, Arturo! He really made us feel comfortable and took care of all our needs! Highly recommended his tours and completely trustworthy

Excellente tour! - My friends and I had a last minute change of plans and were lucky enough to find Braulio! After giving us a nice tour of town (with lots of photo opportunities!) we were lead to a resort where the boat met us at the doc. We were offered yummy drinks and everyone was extremely kind, especially after one of my friends got seasick. The fish were amazing, and it was great to see the natural and artificial reefs, one spot even had little jellyfish! Overall, it was a fantastic experience :)

Snorkeling and a glass bottom boat! - Julian was a wonderful tour guide and took very good care of us and made sure we seen beautiful fish and told us information about the coral reef. Carrie assisted and the Capitan Carolina made sure we had a perfect experience! We can’t recommend this company enough. This is our 11th time to Cozumel and it was very joyous. They got us back to our cruise ship safe and sound! Thank you

Had fun but no photos to view after payment. - Had fun snorkeling however I received a blank disc with no memories. This would have been a five star experience but receiving a blank disc is unacceptable.

Accurate description of boat? - I booked the "glass bottom boat" snorkeling tour on "Cubana" in Cozumel as an Airbnb experience. I was disappointed when I saw that the boat did not have a glass bottom, but only a small window in the middle of the boat. To see anything, you had to go to the middle of the boat to look over a partition into the window. I expressed my dissatisfaction with the tour operator and requested a refund. They declined the refund, and they advised me to "investigate more thoroughly before booking" next time.

Not VIP. Not the actual operator - Neither VIP nor great. They Outsource that tours to a third party vendor so you basically get whomever is available to take you and don't know if you're getting a good or bad group. In my case I got a not great operator, shark adventures. The boat itself was fine. The food was fine. The places that we went to were great but could have literally gone with anybody because everybody goes to the same places. Easy to find. When I checked in I had my money and they told me I owe them more than what was stated in my reservation. Argued with me and didn't seem to understand that I'm fluent in Spanish until he started to talk smack about me and I called him out on it. They tried to shake me down for more because apparently the reef fee is an arbitrary amount that actually doesn't go to anything on the reef. When I finally pulled up my email and showed them this is the written amount I owe you they through the overpayment money back at me and just took me to the boat and didn't say another word. Our boat driver was really nice and very personable. The guide not so much. Basically ignored the Americans and Europeans and only interacted with the native Spanish speakers who happen to be locals. The only time he acknowledged our existence was at the end of the trip when he noted that tips are appreciated though not required and said it pointedly at us because he knows that foreigners tip and locals do not. Interestingly he ignored us and was downright rude to all of us the entire trip. Although I was traveling solo, the other two couples that were with us said the same thing. Literally didn't offer to take any of our pictures like you did with the other people, when we asked for drinks we were ignored, and just overall not being nice person to deal with. His name was emiliano. As far as the glass bottom it was a strip on the boat that they used as a storage place and a trash receptacle. So even if you wanted to look down to see something you couldn't. It also is advertise you got to take your snorkel with you. No big deal, but they were grabbed from us the second we finished our last snorkel. The trip is literally the same as everybody else's so suggest you find one that is a little less expensive and go with them because you're booking directly with the operator. This is just a booking company and you have no ability to determine who you're actually doing business with you may get somebody good, or an like in my case, you may get somebody not good