Mar 25, 2024
The best balloon experience you will find. - Simply wow, I was impressed with Letty's attention, even after the tour that night she wrote to us to find out how our experience had been.
They picked us up at the hotel very punctually, then they took us to the reception, the entire itinerary went as promised, and I want to give my congratulations to the captain of the flight, the truth is I felt very safe at all times and the experience will never be forgotten. That day was my birthday and they showed me a surprise Happy Birthday note (I saw that other agencies charge for this service), so I was pleasantly surprised. After the flight they took us to breakfast, they offer 2 breakfast options, we chose the buffet type and wow, everything was also delicious. The truth is that I recommend it with closed eyes if you want to travel with a professional company and that everything is very safe and just as they promise, they exceeded my expectations and just on my birthday, it couldn't have turned out better!!
Review provided by Tripadvisor
Sep 1, 2023
love - The best experience!
I totally recommend the trip, the super professional attention, I hope to repeat this adventure again
Review provided by Tripadvisor
Aug 17, 2023
Very nice and sensational - Excellent service, all 10, very good attention and security at Magic Ballons, I really liked the experience
Review provided by Tripadvisor
Aug 17, 2023
The Maximum - The best experience, they give you the security to cheer you up, the flight was very pleasant, the staff is very friendly
Review provided by Tripadvisor
Aug 17, 2023
An unforgettable experience - Everything is incredible, from the moment they receive you with a very good attitude, they explain to you what the experience and the dynamics will be, before taking off they give you important instructions to make your flight even better, they also give you that confidence to know that everything is safe, from the pilot, the teams, the staff, etc. Without a doubt the best part is the view when you are up, being able to see the entire landscape and the sunrise, I totally recommend it.
Review provided by Tripadvisor
Aug 17, 2023
200% recommended - It is the best option to make this plan!! From the moment they picked us up at the Airbnb where we stayed until the end of the day, the attention was excellent, the service and quality of the people make you have a better experience, without a doubt the staff is fully trained to carry out this type of activities and with all relevant security measures. The place where they took us to breakfast, the snacks, the toast, the photographs and the flight itself has a score of 200/10 and if we return to CDMX I would go again to live this experience
Review provided by Tripadvisor
Aug 17, 2023
Unmatched - Excellent unforgettable experience with the landscapes that are seen, excellent service apart from everyone
Review provided by Tripadvisor
Aug 16, 2023
Incredible - Excellent attention and safety, I recommend it from the company Magic balloons, a great experience, not to be missed.
Review provided by Tripadvisor
Aug 16, 2023
Incredible - Hello, my name is Zoe, I flew in a balloon on my birthday and everything was amazing, the Magic Balloons team made sure it was special. Everyone from the beginning is friendly and very attentive, thank you very much to the team for having an incredible morning 🌹
Review provided by Tripadvisor
Aug 20, 2023
Balloon flight, half the promised time - From the moment of takeoff, they wanted the 4 of us to separate, they waited until the moment they put us in the basket to do so. Also a basket too small for 11 people.
The flight was too low, it couldn't be seen from the other 30 balloons that were above us.
It never rose to the advertised height, perhaps half that compared to the other balloons.
It was one of the last balloons to take off and one of the first to land. Reviewing the personal photos and videos, we counted exactly 24 minutes versus 50 minutes, in any case for what had been paid.
It is a very long trip from Mexico City and too early, especially with small children, for such an antics. The person handling the balloon simply said that it was too windy... In any case, all the other balloons continued flying.
The tour operator, Zuritour, could not do anything about it.
Review provided by Tripadvisor
